Overview of labor market statistics in Western Cape

DESCRIPTIONAt Amazon.com, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. We are looking for an innovative and experienced leadership development (LD) business partner to implement our strategy and roadmap on developing Amazon’s Customer Service leaders in EU/ZAF. This position is located in Cape Town and requires travel up to 20%. Key job responsibilitiesCritical Responsibilities and Skills:• Create and implement the LD regional addendum aligned to CS LD’s annual roadmap for Customer Service.• Influence leaders and stakeholders at the senior level; demonstrate effective consulting skills, with an ability to influence in all directions and at all levels.• Demonstrate expert presentation and facilitation skills. • Design and implement LD programs tailored to the region’s needs as needed; produce instructional materials and performance support materials; design evaluation methods to determine impact of program.• Assist in implementing the annual needs analysis to determine the LD skills needed for the region.• Create and implement effective change management processes across the LDBP function, CS LD and regional stakeholder group.• Provide leadership development and executive coaching to senior Customer Service leaders. • Collect, report, and analyze LD metrics to produce monthly and quarterly updates for stakeholders. • Deliver results with little supervision in a dynamic and often ambiguous environment.• Exhibit superior communication skills including interpersonal communication, written communications and classroom and virtual facilitation skills. • Demonstrate advanced business and HR acumen, including advanced problem-solving skills, critical thinking, and a willingness to be vocally self-critical.We are open to hiring candidates to work out of one of the following locations:Cape Town, ZAFBASIC QUALIFICATIONS• BA or BS degree in a relevant field such as business, education, instructional design, organizational development, or equivalent experience. • Proven work experience in the areas of management and leadership development, organization development, group facilitation, training and training design, including experience in a Leadership Development Business Partner.• Demonstrate experience in influencing senior leaders/stakeholders. • Demonstrate program management skills, including managing details, and keeping multiple tasks/projects on track.• Influence senior leaders and stakeholders at the senior level; demonstrate effective consulting skills, with an ability to influence in all directions and at all levels. • Advanced analytical skills and experience using and presenting data to make decisions.PREFERRED QUALIFICATIONS• Proven advanced instructional design skills, including evaluation methodologies; experience with global design.• Master’s Degree in a related discipline.• Certified executive coaching experience. • International assignment; experience working in a different country.• Cross functional experience in an area outside of training and development. • Experience working in a customer center environment. Amazon is an equal opportunities employer, and we value your passion to discover, invent, simplify and build. We welcome applications from all members of society irrespective of age, sex, disability, sexual orientation, race, religion or belief. Amazon is strongly committed to diversity within its community and especially welcomes applications from South African citizens who are members of designated groups who may contribute to Employment Equity within the workplace and the further diversification of ideas. In this regard, the relevant laws and principles associated with Employment Equity will be considered when appointing potential candidates. We are required by law to verify your ability to work lawfully in South Africa. Amazon requires that you submit a copy of either your identity document or your passport and any applicable work permit if you are a foreign national, along with an updated curriculum vitae.

DESCRIPTIONWe are searching for a self-motivated Head of Communications & PR for Amazon’s Stores (retail) in South Africa. Part of the Global Communications and Community Impact (GCCI) team, the role will be responsible for all communications activities in the country including Retail, Workplace, Sustainability, Economic & Community Investment, and more. This role involves shaping media relations strategy, promoting and protecting corporate reputation, and leading creative PR campaigns in influencer and owned social media channels. The ideal candidate should demonstrate a track record in executing effective consumer and corporate communications programmes for large organizations.The successful candidate should have leadership experience, as well as an entrepreneurial and goal-oriented approach. Balancing both the strategic and the tactical, they will demonstrate bias for action while diving deep, thinking big, and insisting on the highest standards. They will lead from the front, and will be happy to roll up their sleeves to get the job done. They will be experienced in handling sensitive issues, acting fast with high judgment, making the right measured decisions, and staying calm in situations that (to others) appear unbelievably stressful. They are proficient in providing counsel to senior leaders, helping them make informed business decisions.Key job responsibilitiesDevelop and execute strategic corporate and consumer PR plans, utilizing media coverage and insights.• Establish strong relationships with key reporters, fostering impactful coverage and promoting Amazon’s reputation.• Build and maintain relationships with KOLs, including influencers and media personalities.• Craft strategic plans, press releases, and messaging documents.• Manage complex communications challenges and unexpected issues.• Provide counsel to internal executives on short- and long-term challenges.• Collaborate with internal stakeholder teams globally.• Manage external PR and content development agencies.We are open to hiring candidates to work out of one of the following locations:Cape Town, ZAFBASIC QUALIFICATIONS• Track record in social media, digital comms, and influencer campaigns.• Experience with high-level media contacts and KOLs.• Cross-channel campaign management, including paid strategies.• Issues management and message development experience.• Measuring impacts and benefits of PR programs.• Managing multiple agencies and budgets.• Budget oversight and resource management.PREFERRED QUALIFICATIONS• Experience evaluating innovative formats and emerging channels.• Collaborative team player with a strong bias for action.• Upholds high standards for work and results.• Strong written and oral communication skills.Amazon is an equal opportunities employer, and we value your passion to discover, invent, simplify and build. We welcome applications from all members of society irrespective of age, sex, disability, sexual orientation, race, religion or belief. Amazon is strongly committed to diversity within its community and especially welcomes applications from South African citizens who are members of designated groups who may contribute to Employment Equity within the workplace and the further diversification of ideas. In this regard, the relevant laws and principles associated with Employment Equity will be considered when appointing potential candidates. We are required by law to verify your ability to work lawfully in South Africa. Amazon requires that you submit a copy of either your identity document or your passport and any applicable work permit if you are a foreign national, along with an updated curriculum vitae.

A vacancy exists for a Content Writer within the Micro Merchant Division – Operations, in Century City, Cape Town.The Content Writer will be responsible for creating clear, concise, and engaging training materials, including manuals, guides, procedures, presentations, and e-learning content.To be successful in this position you will need to have a strong understanding of instructional design principles excellent writing skills, and the ability to translate complex concepts into easy-to-understand materials.Key Responsibilities include, but are not limited to:Collaborate with subject matter experts (SMEs) and stakeholders to gather content requirements and learning objectives.Design, develop, and update training materials in various formats, including written documents, presentations, and multimedia presentations.Assist with the implementation and add content to the LMS (Learning Management System)Write clear, concise, and engaging content that effectively communicates key concepts, procedures, and best practices.Organize information logically and structure training materials in a user-friendly format for optimal learning outcomes.Ensure accuracy, consistency, and adherence to brand guidelines in all training materials.Incorporate interactive elements, such as quizzes, exercises, and case studies, to reinforce learning objectives and promote active engagement.Review and revise existing training materials based on feedback, updates, or changes in requirements.Minimum Requirements:In order to be considered for this position, the following requirements must be met:Matric / Grade 12.A tertiary qualification in Copywriting or any relevant Qualification.Experience in Content Writing or a similar role.Technical Competencies:Computer literacy – MS Office Suite (including Word, Excel, PowerPoint, and SharePoint).Behavioural Competencies:Excellent verbal and written communication skills.Excellent interpersonal skills.Ability to identify gaps in skills.Knowledge of various teaching methods.Initiative.Excellent Organisational skills.

Join a sales team at the forefront of compliance inspections and repairs in the Western Cape.As a Sales Representative, you will be at the heart of their success, serving customers, expanding the client base, and ensuring high standards are maintained.This role offers the opportunity to work with a dedicated team, learn from experienced professionals, and drive your career forward in a fast-paced environment.Responsibilities:Engage customers, understand their needs, and provide tailored solutions.Build and maintain strong relationships with clients to drive sales and ensure satisfaction.Identify and pursue new sales opportunities to expand our market presence.Stay updated on industry trends and competitor activities to maintain our competitive edge.Collaborate with internal teams to ensure smooth delivery of services and exceed customer expectations.Qualifications / Skills:Proven track record in meeting and exceeding sales targets.Excellent communication and interpersonal skills.Strong negotiation and closing skills.Self-motivated with a drive for continuous learning and improvement.Ability to work independently and as part of a team.Experience in compliance or realty/property sales is a plus.Own vehicle and valid driver’s license are essential.

Payroll and HRIS Specialist with minimum 3 years’ payroll and HRIS experience, including BBBEEE reporting and WSP submissions and excellent knowledge of SAGE 300 People required to provide processing, analytics and reports to all stakeholders.Minimum requirements:MatricMinimum 3 years’ Payroll and HRIS experience essentialMinimum 3 years’ experience in SAGE 300 People (payroll, position management, Equity, Skills etc) requiredBBBEEE reporting experience essentialWSP submission experience requiredAdvanced Excel essentialDuties and Responsibilities:Process new employees and exitsProcess all payroll transactions – earnings, deductions, fringe benefits, and employee benefitsTime and attendance, leave processes and authorization transactions captured and processedESS transaction – manage and processPayroll and ESS queriesEmployee Benefits – Process and ensure accuracy and timeous captureSubmission of all relevant returnsMid-year and year-end tax processesPrepare Payroll and other HRIS reports – equity, skills, position management, performance management etcCapture employee information on HR SystemPrepare, submit and load banking filesCalculate payroll deductions and earningsPayroll and HRIS function of ad hoc projects – Annual remuneration review, annual incentives, etcCapturing and maintaining the HRIS and customised reportsProcess and ensure WSP/ATR information are captured and up to dateProcess and ensure BBBEE information are captured and up to dateCapture, maintain, develop and compile HR Data, analytics, and dashboardsLiaise with Finance and HR team and external HRIS contractorsManage functionality of LMS systems and promptly address user queriesAdminister access and upgrades for Cloud-based payroll systemInform Stakeholders re annual BEE strategy, detailing required spends across elements such as skills, CSI, etcEvaluate and oversee cell phone contracts, making decisions on new purchases and upgradesFacilitate integration between recruitment platform and payroll system

Requisition Details and Talent Acquisition ContactREQ: 133451: Lerato SitholeLocation: Cape Town V and A WaterfrontCluster: Wealth: Nedgroup InvestmentsClosing Date: 31 May 2024Job FamilySales and ServiceCareer StreamClient ServiceLeadership PipelineManage Self: Technical (MST)Job Purpose:Nedgroup Investmentsis an award:winning global investment business with a growing presence in Europe. Nedgroup Investments offers a wide range of investment solutions for retail and institutional investors. Nedgroup Investments is a division of Nedbank Group Ltd, leveraging the investment and financial expertise of one of South Africa's largest financial services groups. The Nedgroup Investments Best of Breed(TM) philosophy sees us partner with select fund managers who we believe are able to provide consistent long:term outperformance for our clients. These fund managers are experts in their field of specialisation and we tend to partner with them for long periods of time giving them sufficient opportunity to deliver on their mandate objectives. We obsess about long:term performance and our top priority is to deliver a superior investment experience for our clients.:We are looking for a dynamic and well:spoken Client Service Consultant to join the team in Cape Town. The core purpose of this role is to build engagement, trust and long:lasting relationships with investors and financial planners through the delivery of exceptional service experiences.Job Responsibilities:Provide client services to investors via various communication channels.:Providing technical support in terms of Collective Investment Schemes and retirement products.:Adhere to the daily schedule to ensure that targets are met by following the work plan.:Follow Nedbank processes and values such as honesty; integrity; accountability; respect and pushing beyond boundaries when answering calls and when dealing with internal and external relations.:Escalate all unresolved queries to management by logging the case on the system.:Answer 90 of all calls within 60 seconds (90/60) as per Service level Agreements (SLA) Generate lead targets required on a month to month basis by offering products to the clients.:Prevent losses that may occur in the business by being vigilant and making sure all calls are logged correctly.:Contribute to a culture conducive to the achievement of transformation goals by participating in Nedbank Culture building initiatives (e.g. staff surveys etc).:Participate and support corporate social responsibility initiatives for the achievement of key business strategies.:Identify and recommend opportunities to enhance processes; systems and policies and support implementation of new processes; policies and systems.:Keep abreast of legislation and other industry changes that impacts on role by reading the relevant newsletters; websites and attending sessions.:Keep up to date with risk standards by reading; understanding and completing the updated manuals every time they are sent out and agreeing to the terms.:Understand and embrace the Nedbank vision and demonstrate the values through interaction with team and stakeholders.:Improve personal capability and stay abreast of developments in field of expertise by identifying training courses and career progression for self through input and feedback from managers.:Ensure personal growth and enable effectiveness in performance of roles and responsibilities by ensuring all learning activities are completed; experience practiced and certifications obtained and/or maintained within specified time frames.:Ensure information is provided correctly to stakeholders by maintaining knowledge sharing knowledge with team.:Understand the nature of the clients query by reiterating the key points raised by the client.:Give continuous feedback to management and the back office and ensure that stakeholders are also updated through communicat

SEE designs and delivers packaging solutions that protect essential goods transported worldwide, preserve food, enable e:commerce and digital connectivity, and help create a global supply chain that is touchless, safer, less wasteful, and more resilient.SEE strives to foster a caring, high:performance growth culture that will deliver consistent, sustainable profitable growth and accelerate our performance : a culture where accountability is clear and aligned, and where we reward business outcomes and impact. Our culture guides everything we do : how we partner with our customers and suppliers, attract and retain top talent, and create value for our stakeholders.SEE generated 5.5 billion in revenue in 2023 and has approximately 17,000 employees. The company operates out of 46 countries/territories, and our products are distributed in 115 countries/territories around the world. To learn more, visit sealedair.Job DescriptionQualificationsRequisition id:46957Relocation:NoSEE is committed to attracting, selecting, and developing talent that reflects the diversity of the communities and customers we serve. We take pride in our selection process to identify, infuse, and grow talent to align with our culture, values, and norms. SEE prioritizes talent development, fostering a culture of continuous growth and career progression.The company is committed to providing equal employment opportunities to all applicants for employment and to all employees, without regard to race, color, religion, gender identity or expression, national origin, age, protected disability, veteran status, or any other protected status in accordance with applicable federal, state and local laws.*Please be cautious of fraudulent recruiting efforts using the SEE name or logo. SEE will never request private information during the application process, such as a Drivers License or Social Security Number. If you have any concerns about information received from SEE during the application process, please reach out to us directly at MON1

DESCRIPTIONAmazon strives to be Earth's most customer-centric company where people can find and discover virtually anything they want to buy online. By giving customers more of what they want - low prices, vast selection, and convenience - Amazon continues to grow and evolve as a world-class e-commerce platform. Amazon Gift Cards is a key 1P payment product to drive Amazon flywheel and serve gift needs of customers. Additionally, Amazon strives to be the preferred gifting destination by offering a wider gift card selection. We are looking for a customer-obsessed, process-driven, dynamic and self-directed Category Program Manager to build and grow the Amazon Gift Cards and third party Gift Cards business in South Africa across Online or Offline channels. The candidate will launch new products, programs, features and drive adoption for the Gift Cards in South Africa.The candidate will be responsible in working with non-tech and tech stakeholders to enhance the product CX via customer insights, manage product compliance by working with legal and risk teams, resolve customer issuers with CS team, perform data deep dives to generate insights and recommendations, manage inventory and selection, report business metrics and drive Gift Cards adoption. Since our environment at Amazon is fast-paced and complex, it requires a candidate who is flexible, pays attention to detail and is able to deal with ambiguity. The candidate should also have excellent interpersonal skills.This position will be based in Cape Town, South AfricaKey job responsibilities(i) Support product/feature launches: Support the launch of onsite GC products in ZA, starting with eGC followed by incremental features for B2B and B&M channel. This will extend to supporting launch of third party Gift Cards and experiences. Also collaborate with marketing team to drive adoption.(ii) Addressing customer issues: Resolve customer issues by working with CS team. Also, enhance product CX and search experience onsite via insights from customer contacts and (iii) Compliance: Manage Gift Cards product compliance by working with legal and risk teams (iv) Insights: Perform data deep dives to generate customer and product insights/recommendations (v) Selection management: Manage Inventory, themes, occasions and brands of Gift Cards across online and offline channels.(vi) Reporting: Report business metrics weekly/monthly/quarterly basis to leadership We are open to hiring candidates to work out of one of the following locations:Cape Town, ZAFBASIC QUALIFICATIONS- 5+ years of program or project management experience- 4+ years of defining and implementing process improvement initiatives using data and metrics experience- 4+ years of working cross functionally with tech and non-tech teams experience- Bachelor's degree- Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL- Experience defining program requirements and using data and metrics to determine improvementsPREFERRED QUALIFICATIONS- 3+ years of driving end to end delivery, and communicating results to senior leadership experience- 3+ years of driving process improvements experience- Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization- Experience building processes, project management, and schedules- 3+ years of defining and executing against program timeline & requirements experienceAmazon is an equal opportunities employer, and we value your passion to discover, invent, simplify and build. We welcome applications from all members of society irrespective of age, sex, disability, sexual orientation, race, religion or belief. Amazon is strongly committed to diversity within its community and especially welcomes applications from South African citizens who are members of designated groups who may contribute to Employment Equity within the workplace and the further diversification of ideas. In this regard, the relevant laws and principles associated with Employment Equity will be considered when appointing potential candidates. We are required by law to verify your ability to work lawfully in South Africa. Amazon requires that you submit a copy of either your identity document or your passport and any applicable work permit if you are a foreign national, along with an updated curriculum vitae.

Requisition Details and Talent Acquisition ContactREQ: Talent Acquisition Consultant: Lerato SitholeLocation: Cape Town V and A WaterfrontCluster: Nedgroup InvestmentsClosing Date: 16 May 2024Job FamilyMarketing, Communication and ResearchCareer StreamMarketing and Brand ManagementLeadership PipelineManage Self: TechnicalJob Purpose:Support the implementation of the marketing plan and internal stakeholders to achieve specific measurable business and marketing objectives.Job Responsibilities:Event Management::Plan and execute client and staff events, including logistics, venue coordination, and post:event communication.:Support larger events and industry initiatives in collaboration with the marketing manager and other stakeholders.:Online Events::Organize and manage webinars, including planning, registration, attendance tracking, and post:event follow:up.:Handle logistics for pre:recordings for online events.:Communications and Content Management::Maintain digital properties, including the company website and internal communication sites.:Oversee website content, collaborate on user experience enhancements, monitor analytics, and coordinate brand content publishing.:Develop and manage a content calendar for various channels.:Manage brand social media accounts and podcast production.:Handle PR and media contact management.:Marketing Material Development::Coordinate the development and delivery of marketing materials.:Procure branded promotional materials for events and activations.:General::Coordinate tasks, resources, and stakeholders to support activities and meet financial objectives.:Ensure personal growth and effectiveness in roles by completing learning activities and maintaining certifications.:Maintain knowledge sharing within the team and provide input for marketing reports.:Identify and support the implementation of enhancements to processes, systems, and policies.:Provide administrative support for marketing activities.Minimum Experience Level:2:3 years experience insales,marketing or advertising environment.Essential Qualifications : NQF Levelstylemargin:top:0.0;margin:bottom:0.0::Matric / Grade 12 / National Senior Certificate:Advanced Diplomas/National 1st DegreesPreferred Qualification:Relevant Bachelors Degree or National Diploma in Marketing and or CommunicationsTechnical / Professional Knowledgestylemargin:top:0.0;margin:bottom:0.0::Administrative procedures and systems:Business principles:Data analysis:Governance, Risk and Controls:Relevant regulatory knowledge:Relevant software and systems knowledge:Business writing skillsBehavioural Competenciesstylemargin:top:0.0;margin:bottom:0.0::Communication:Collaborating:Initiating Action:Work Standards:Building partnerships:Managing WorkDisclaimerPreference will be given to candidates from the underrepresented groups the Nedbank Recruiting Team at +27 860 555 566::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::: the Nedbank Recruiting Team at +27 860 555 566

Certification: Commvault (Requirement)Experience: 5yrs+ of Operational Commvault support in an Enterprise with an in:depth knowledge of the functions and features of the productBusiness unit, Department, ReportingBusiness UnitCloud Platform SolutionsDepartmentEnterprise Infrastructure Solutions Job gradeS5Core DescriptionTo install, monitor, test and maintain cloud and infrastructure solutions. To provide specialised technical support and guidance through high level analysis, diagnosis and problem solving.Key Deliverables / Primary Functions:Install, maintain, update and administer Backup software.:Performs backup changes using Change management process and ensures all backups are properly run and completed within agreed backup windows:Diagnose Backup platform issues and troubleshoot Backup environment for optimal performance.:System Administration of Backup Systems.:Perform analysis of backup infrastructure and makes recommendations on improvements to meet business need and future capacity.:Manage the resolution of complex problems and interfaces with support resources within the organization and the supplier community, providing root cause and remediation to mitigate risk.:Evaluates and applies software upgrades and support packs as required to solve production problems and/or ensure compliance and system integrity.:Reviews/audit the existing backup schedules, policies, and operational considerations and recommends and establishes best practices. Ensure Regulatory Compliance.:Create and update documentation including backup and restore reports (SLA, Job status, Capacity, etc.).:Documents operational best practices processes and procedures related to the backup environment and recommends changes to procedures, resulting in operations optimization and improved service level agreements.:Participates in technical exercises for disaster recovery to ensure high reliability and efficiency.Core Functional Skills and KnowledgeTroubleshootingICT KnowledgeAttention to detailInfrastructure TechnologyProblem solvingCore Behavioural CompetenciesJob MatchApplying expertise and TechnologyDeciding and Initiating ActionDelivering Results and Meeting customer expectationsFollowing instructions and proceduresWorking with peopleMinimum QualificationsNQF 6: 3 year Degree/ Diploma/ National Diploma in Information Technology or Computer ScienceNQF 4: Grade 12 National DiplomaAdditional Education :Preferred /AdvantageNQF 6: 3 year Degree/ Diploma/ National Diploma in EngineeringExperience5 years' system engineering experience.Alternatively, 7 years' system engineering experience. if Grade 12CertificationsNetbackup 8.2 certification.Veeam with replication certification.Veritas appliance certification (Flex and Access).Certification in VMWare and VSphere.Certification in Microsoft Windows and Linux.ITIL FoundationProfessional Memberships in Relevant IndustryLevel of Engagement and Span of ControlSpan of Control0Level of EngagementOperational/Technical/Management Special Requirements / Employment ConditionAbility to cope under pressureAbility to work extended /long hours as and when requiredWorkplace / Physical RequirementsHybrid Remote WorkerBillableCertification: Commvault (Requirement)Experience: 5yrs+ of Operational Commvault support in an Enterprise with an in:depth knowledge of the functions and features of the product