Overview of labor market statistics in Western Cape

DESCRIPTIONAt Amazon.com, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. We are looking for an innovative and experienced leadership development (LD) business partner to implement our strategy and roadmap on developing Amazon’s Customer Service leaders in EU/ZAF. This position is located in Cape Town and requires travel up to 20%. Key job responsibilitiesCritical Responsibilities and Skills:• Create and implement the LD regional addendum aligned to CS LD’s annual roadmap for Customer Service.• Influence leaders and stakeholders at the senior level; demonstrate effective consulting skills, with an ability to influence in all directions and at all levels.• Demonstrate expert presentation and facilitation skills. • Design and implement LD programs tailored to the region’s needs as needed; produce instructional materials and performance support materials; design evaluation methods to determine impact of program.• Assist in implementing the annual needs analysis to determine the LD skills needed for the region.• Create and implement effective change management processes across the LDBP function, CS LD and regional stakeholder group.• Provide leadership development and executive coaching to senior Customer Service leaders. • Collect, report, and analyze LD metrics to produce monthly and quarterly updates for stakeholders. • Deliver results with little supervision in a dynamic and often ambiguous environment.• Exhibit superior communication skills including interpersonal communication, written communications and classroom and virtual facilitation skills. • Demonstrate advanced business and HR acumen, including advanced problem-solving skills, critical thinking, and a willingness to be vocally self-critical.We are open to hiring candidates to work out of one of the following locations:Cape Town, ZAFBASIC QUALIFICATIONS• BA or BS degree in a relevant field such as business, education, instructional design, organizational development, or equivalent experience. • Proven work experience in the areas of management and leadership development, organization development, group facilitation, training and training design, including experience in a Leadership Development Business Partner.• Demonstrate experience in influencing senior leaders/stakeholders. • Demonstrate program management skills, including managing details, and keeping multiple tasks/projects on track.• Influence senior leaders and stakeholders at the senior level; demonstrate effective consulting skills, with an ability to influence in all directions and at all levels. • Advanced analytical skills and experience using and presenting data to make decisions.PREFERRED QUALIFICATIONS• Proven advanced instructional design skills, including evaluation methodologies; experience with global design.• Master’s Degree in a related discipline.• Certified executive coaching experience. • International assignment; experience working in a different country.• Cross functional experience in an area outside of training and development. • Experience working in a customer center environment. Amazon is an equal opportunities employer, and we value your passion to discover, invent, simplify and build. We welcome applications from all members of society irrespective of age, sex, disability, sexual orientation, race, religion or belief. Amazon is strongly committed to diversity within its community and especially welcomes applications from South African citizens who are members of designated groups who may contribute to Employment Equity within the workplace and the further diversification of ideas. In this regard, the relevant laws and principles associated with Employment Equity will be considered when appointing potential candidates. We are required by law to verify your ability to work lawfully in South Africa. Amazon requires that you submit a copy of either your identity document or your passport and any applicable work permit if you are a foreign national, along with an updated curriculum vitae.

DESCRIPTIONWe are searching for a self-motivated Head of Communications & PR for Amazon’s Stores (retail) in South Africa. Part of the Global Communications and Community Impact (GCCI) team, the role will be responsible for all communications activities in the country including Retail, Workplace, Sustainability, Economic & Community Investment, and more. This role involves shaping media relations strategy, promoting and protecting corporate reputation, and leading creative PR campaigns in influencer and owned social media channels. The ideal candidate should demonstrate a track record in executing effective consumer and corporate communications programmes for large organizations.The successful candidate should have leadership experience, as well as an entrepreneurial and goal-oriented approach. Balancing both the strategic and the tactical, they will demonstrate bias for action while diving deep, thinking big, and insisting on the highest standards. They will lead from the front, and will be happy to roll up their sleeves to get the job done. They will be experienced in handling sensitive issues, acting fast with high judgment, making the right measured decisions, and staying calm in situations that (to others) appear unbelievably stressful. They are proficient in providing counsel to senior leaders, helping them make informed business decisions.Key job responsibilitiesDevelop and execute strategic corporate and consumer PR plans, utilizing media coverage and insights.• Establish strong relationships with key reporters, fostering impactful coverage and promoting Amazon’s reputation.• Build and maintain relationships with KOLs, including influencers and media personalities.• Craft strategic plans, press releases, and messaging documents.• Manage complex communications challenges and unexpected issues.• Provide counsel to internal executives on short- and long-term challenges.• Collaborate with internal stakeholder teams globally.• Manage external PR and content development agencies.We are open to hiring candidates to work out of one of the following locations:Cape Town, ZAFBASIC QUALIFICATIONS• Track record in social media, digital comms, and influencer campaigns.• Experience with high-level media contacts and KOLs.• Cross-channel campaign management, including paid strategies.• Issues management and message development experience.• Measuring impacts and benefits of PR programs.• Managing multiple agencies and budgets.• Budget oversight and resource management.PREFERRED QUALIFICATIONS• Experience evaluating innovative formats and emerging channels.• Collaborative team player with a strong bias for action.• Upholds high standards for work and results.• Strong written and oral communication skills.Amazon is an equal opportunities employer, and we value your passion to discover, invent, simplify and build. We welcome applications from all members of society irrespective of age, sex, disability, sexual orientation, race, religion or belief. Amazon is strongly committed to diversity within its community and especially welcomes applications from South African citizens who are members of designated groups who may contribute to Employment Equity within the workplace and the further diversification of ideas. In this regard, the relevant laws and principles associated with Employment Equity will be considered when appointing potential candidates. We are required by law to verify your ability to work lawfully in South Africa. Amazon requires that you submit a copy of either your identity document or your passport and any applicable work permit if you are a foreign national, along with an updated curriculum vitae.

Job FamilySales and ServiceCareer StreamSalesLeadership PipelineManage Self: Technical (MST)FAIS AffectedFAIS Affected : YesJob PurposeEducate clients on the functionality of self:service digital solutions, whilst solving for their sales and service needs, in order to meet business goals and growing market share.Job ResponsibilitiesClient Engagement::Respond to client needs by offering the right service and solution.:Build client trust by applying your expertise and experience to do good for your client.:Educate clients and potential clients on how to subscribe and service their account.:Treat clients with respect, build trust, show care and humility in all client interactions.:Help clients achieve their goals and grow financially.:Own the client request end to end and route for alternative intervention if not equipped to service the client.:Entrench clients and deliver value through cross selling.:Facilitate the sales process by informing clients of the product features and benefits.:Document client needs analysis and provide corresponding product solutions.:Obtain referrals from existing clients as well as leads from other business units.:Build, maintain and retain client relationships by keeping clients informed of progress or action taken regarding their applications, queries, and requests.:Educate clients on the use of, secure, alternative, cost effective, time saving and convenient self:service channels.:Collaborate with internal stakeholders to provide complete financial solutions for clients.:Ensure great client experiences by making the client feel welcome, listened to, and owning and solving their financial problems.:Ensure clients are onboarded in line with Nedbanks product strategy, policy, and procedure.:Act with a client first mindset in all client engagements.Nedbank Goals::Contribute to the success of Nedbank through meeting your service excellence, teamwork and personal development goals whilst adhering to Nedbank security, operational and compliance procedures, and policies.:Develop, retain, and grow the business by delivering against individual and team goals that support a positive client experience.:Increase market share of primary clients by entrenching clients through Core+ needs discussions, salary and debit order switching as well as enrolling clients on the various digital platforms.:Identify and resolve work obstacles and problems through participating in team meetings, sharing information and reviewing performance against targets and standards.:Ensure all sales activities are completed to plan, progress reviewed, and corrective action taken.:Support the achievement of the sales and service strategy objectives and values.:Enable Nedbanks strategy of being financial experts who do good.:Covert leads into sustainable business for Nedbank in a responsible manner.Risk and Compliance::Mitigate risks and meet legislative requirements (e.g. FICA, FAIS and Letter of Authority) by being accredited and updating and maintaining client information.:Report suspicious transactions to the relevant department.:Keep abreast of legislation and other industry changes that impacts on role by reading the relevant newsletters, communications, and training material.:Manage risk by meeting technical, company standards, practices, and resource management (e.g. ultra:violet lights to identify false identity documents).:Be a responsible employee by being compliant to Nedbank policies, controls, regulations, and banking legislation.People SpecificationEssential Qualifications : NQF Levelstylemargin:top:0.0;margin:bottom:0.0::Diploma:Advanced Diplomas/National 1st DegreesEssential Certificationsstylemargin:top:0.0;margin:bottom:0.0:Minimum Experience Level1 : 2 yearsRetail/Banking Client Service, Sales, Relationship experienceTechnical / Professional Knowledgestyle

Job PurposeTo assist in executing and implementing various transactions with targeted clients of the bank related to lending and other structured transactions (non:vanilla lending).Job Responsibilities:Assist in the preparation of credit papers (applications, memos, updates, reviews) by conducting historical financial analysis, financial modelling and debt scoping with related commentary, Industry and competitor analysis and sanctions screening.:Support the building and maintaining of external stakeholder relationships by setting up meetings on behalf of associates and principals, drafting list of requirements from clients and taking notes in relevant forums.:Build and maintain internal stakeholder relationships by liaising and collaborating with relevant stakeholders and facilitating the sign off of relevant transactions.:Ensure completion of high:quality credit papers within specified timelines by planning, scheduling, researching and gathering information, managing own time, reviewing own work and preparing in advance.:Support effective execution of transactions by applying your skills, modelling, researching and analysing investment proposals. Meet performance targets by executing transactions in collaboration with internal and external stakeholders.:Support the achievement of the business strategy, objectives and values by reviewing Nedbank and Business Unit Plan.Essential Qualifications : NQF Levelstylemargin:top:0.0;margin:bottom:0.0::Advanced Diplomas/National 1st Degrees:Professional Qualifications/Honour's DegreePreferred QualificationPost:graduate degree in Commerce/Science/Accounting/FinancePreferred CertificationsCA (SA)/ CFAMinimum Experience Level2:4 years property or lending sector experience (Financial Services or other).Technical / Professional Knowledgestylemargin:top:0.0;margin:bottom:0.0::Banking procedures:Business principles:Data analysis:Governance, Risk and Controls:Microsoft Office:Relevant regulatory knowledge:NumeracyBehavioural Competenciesstylemargin:top:0.0;margin:bottom:0.0::Adaptability:Applied Learning:Communication:Customer Focus:Work Standards:Managing Work:Technical/Professional Knowledge and SkillsPeople Specification**Preference will be given to individuals from under:represented groups::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::: the Nedbank Recruiting Team at +27 860 555 566

Sales ConsultantRequisition Number:132848Closing Date:10 April 2024LocationCentury CityJob FamilySales And ServicesCareer StreamSalesLeadership PipelineManage Self: TechnicalFAIS AffectedFAIS Affected : YesJob PurposeTo market, sell, and cross:sell Nedbank products, In:Branch, to meet the needs of Retail Business Banking (RBB) clients; to retain and grow client base; to achieve and meet business objectives through identifying and fulfilling client financial needs and to provide consistent excellent client service.Job Responsibilities:Deliver and achieve all in:branch daily, weekly and monthly sales opportunities by following business unit sales strategy.:Finalise client transactions by ensuring client signature for final product accepted.:Improve performance based on management guidance and feedback.:Obtain referrals from existing clients and in branch staff through collaboration.:Market financial products to new and existing clients and stakeholders through the identification of client needs and by matching product to the need.:Assist and collaborate with segment colleagues (i.e. Relationship: and Business Banking) with activations to ensure new business opportunities are fulfilled.:Build relationships with clients and stakeholders through regular contact and by being available and getting to know them (i.e. I know you strategy).:Resolve client queries by following business procedure and keeping client informed.:Educate clients on the product offering by presenting them with the relevant information.:Maintain client relationships through world class service standards by listening and attending to client needs, keeping them in the loop and making things happen for them.:Develop effective partnerships with clients by listening to client needs, asking questions and demonstrating an understanding of the clients business and industry.:Address client needs by identifying effective financial solutions, using product knowledge, providing the client with proactive solutions.:Act as clients banking partner by taking responsibility for providing regular feedback.:Ensure retention of clients full banking relationship through client service and client contact.:Plan and implement effective prospecting activities by identifying and responding to business opportunities.:Meet requirements of product applications by providing all required documentation.:Ensure all client details are correct by capturing details correctly at application stage.:Schedule work according to action plan from manager in order to meet business objectives.:Complete verification procedure for all applications by following business unit requirements.:Enable managerial sales consolidation by reporting daily sales statistics.:Improve the quality of work by using the managerial recommendations.:Ensure effective administration and controls in branch portfolio by checking securities and complying with FICA and FAIS requirements.:Reduce fraudulent transactions by reporting suspicious transactions to the relevant department.:Ensure technical, company standards and practices are met by vetting the accuracy and quality of applications and security documentation within sales portfolio.:Deliver agreed results through input to client financial analysis, making recommendations to credit, monitoring that security documentation are completed and returned to admin team and by confirming Bank queries and Bank Codes.:Support the achievement of the business strategy, objectives and values.:Stay abreast of developments in field of expertise.:Ensure personal growth and enable effectiveness in performance of roles and responsibilities.:Contribute to the Nedbank Culture building initiatives (e.g. staff surveys etc.).:Participate and support corporate responsibility initiatives for the achievement of business strategy.:Seek opportunities to improve business processes, model

A vacancy exists for a Content Writer within the Micro Merchant Division – Operations, in Century City, Cape Town.The Content Writer will be responsible for creating clear, concise, and engaging training materials, including manuals, guides, procedures, presentations, and e-learning content.To be successful in this position you will need to have a strong understanding of instructional design principles excellent writing skills, and the ability to translate complex concepts into easy-to-understand materials.Key Responsibilities include, but are not limited to:Collaborate with subject matter experts (SMEs) and stakeholders to gather content requirements and learning objectives.Design, develop, and update training materials in various formats, including written documents, presentations, and multimedia presentations.Assist with the implementation and add content to the LMS (Learning Management System)Write clear, concise, and engaging content that effectively communicates key concepts, procedures, and best practices.Organize information logically and structure training materials in a user-friendly format for optimal learning outcomes.Ensure accuracy, consistency, and adherence to brand guidelines in all training materials.Incorporate interactive elements, such as quizzes, exercises, and case studies, to reinforce learning objectives and promote active engagement.Review and revise existing training materials based on feedback, updates, or changes in requirements.Minimum Requirements:In order to be considered for this position, the following requirements must be met:Matric / Grade 12.A tertiary qualification in Copywriting or any relevant Qualification.Experience in Content Writing or a similar role.Technical Competencies:Computer literacy – MS Office Suite (including Word, Excel, PowerPoint, and SharePoint).Behavioural Competencies:Excellent verbal and written communication skills.Excellent interpersonal skills.Ability to identify gaps in skills.Knowledge of various teaching methods.Initiative.Excellent Organisational skills.

Join a sales team at the forefront of compliance inspections and repairs in the Western Cape.As a Sales Representative, you will be at the heart of their success, serving customers, expanding the client base, and ensuring high standards are maintained.This role offers the opportunity to work with a dedicated team, learn from experienced professionals, and drive your career forward in a fast-paced environment.Responsibilities:Engage customers, understand their needs, and provide tailored solutions.Build and maintain strong relationships with clients to drive sales and ensure satisfaction.Identify and pursue new sales opportunities to expand our market presence.Stay updated on industry trends and competitor activities to maintain our competitive edge.Collaborate with internal teams to ensure smooth delivery of services and exceed customer expectations.Qualifications / Skills:Proven track record in meeting and exceeding sales targets.Excellent communication and interpersonal skills.Strong negotiation and closing skills.Self-motivated with a drive for continuous learning and improvement.Ability to work independently and as part of a team.Experience in compliance or realty/property sales is a plus.Own vehicle and valid driver’s license are essential.

Payroll and HRIS Specialist with minimum 3 years’ payroll and HRIS experience, including BBBEEE reporting and WSP submissions and excellent knowledge of SAGE 300 People required to provide processing, analytics and reports to all stakeholders.Minimum requirements:MatricMinimum 3 years’ Payroll and HRIS experience essentialMinimum 3 years’ experience in SAGE 300 People (payroll, position management, Equity, Skills etc) requiredBBBEEE reporting experience essentialWSP submission experience requiredAdvanced Excel essentialDuties and Responsibilities:Process new employees and exitsProcess all payroll transactions – earnings, deductions, fringe benefits, and employee benefitsTime and attendance, leave processes and authorization transactions captured and processedESS transaction – manage and processPayroll and ESS queriesEmployee Benefits – Process and ensure accuracy and timeous captureSubmission of all relevant returnsMid-year and year-end tax processesPrepare Payroll and other HRIS reports – equity, skills, position management, performance management etcCapture employee information on HR SystemPrepare, submit and load banking filesCalculate payroll deductions and earningsPayroll and HRIS function of ad hoc projects – Annual remuneration review, annual incentives, etcCapturing and maintaining the HRIS and customised reportsProcess and ensure WSP/ATR information are captured and up to dateProcess and ensure BBBEE information are captured and up to dateCapture, maintain, develop and compile HR Data, analytics, and dashboardsLiaise with Finance and HR team and external HRIS contractorsManage functionality of LMS systems and promptly address user queriesAdminister access and upgrades for Cloud-based payroll systemInform Stakeholders re annual BEE strategy, detailing required spends across elements such as skills, CSI, etcEvaluate and oversee cell phone contracts, making decisions on new purchases and upgradesFacilitate integration between recruitment platform and payroll system

DESCRIPTIONAmazon's mission is to be earth's most customer-centric company. We work towards a single goal: to ensure the best experience for our customers. To achieve this, Amazon Payment Operations is looking for a Program Manager who will work with Internal Payments, and external banking partners (Schemes, Banks, acquirers etc.) for increasing payment acceptance. The principle responsibility of this PM is to influence internal, and external stakeholders for increasing payment success rate. To do so, this role monitors and analyzes payment success rates across the payment network and supports internal product, and tech teams for driving improvements. This role is vital for fostering partnerships with external stakeholders; top banks, acquirers, and schemes, and generates insights by specific BIN/Card Type/ Payment brand with the single objective of increasing payment success rate, thereby driving business value. This PM will also assess third party payment partners and manage the operational relationship with them, thereby advocating for improved customer experience, and system availability. Key job responsibilitiesPartnership Program Manager will create a joint roadmap with Payment Partners in South Africa for a) increasing payment acceptance and b) fund flow as per agreed SLA(s). This role is required to serve as a hands-on analyst, resolving escalations and managing Payments' partners and internal clients. He /She will combine a strategic mindset with a masterful analytics ability at advocating and delivering cross-functional change to improve experience for our customers. The ideal candidate is a motivated self-starter that can work independently in a fast-paced, ambiguous environment with limited supervision. He or she must be a fast learner, who can quickly absorb the nuances of Amazon's varied payment offerings, as well as the behavior of Amazon's internal systems. He or she will be analytical in their decision-making, with a demonstrated ability to drive issues to completion. Experience in the payments industry or prepaid card industry is preferred.This position will be based in Cape Town, South Africa.We are open to hiring candidates to work out of one of the following locations:Cape Town, ZAFBASIC QUALIFICATIONS- 3+ years in payments or program management experience driving medium to large sized projects.- 3+ years of relevant program or project management experience with a proven track record in working with internal, external, tech and non-tech stakeholders to deliver meaningful business outcome.- Excellent critical thinking and judgement. Ability to think strategically while staying on top of tactical execution.- Experience managing external relationships with schemes (VISA/MasterCard) and Banks.- Must have data-driven decision-making and deep dive skills, including Excel and SQL.- Experience identifying and resolving complex issues, will take initiative even under ambiguous circumstances. Solid sense of accountability and sound personal judgement.PREFERRED QUALIFICATIONS- MBA or Master's degree in computer science.- Experience in financial services, eCommerce, technology, and/or customer service operations- Superior analytical and quantitative skills; experience using data and metrics to test theories, confirm assumptions, and measure success.Amazon is an equal opportunities employer, and we value your passion to discover, invent, simplify and build. We welcome applications from all members of society irrespective of age, sex, disability, sexual orientation, race, religion or belief. Amazon is strongly committed to diversity within its community and especially welcomes applications from South African citizens who are members of designated groups who may contribute to Employment Equity within the workplace and the further diversification of ideas. In this regard, the relevant laws and principles associated with Employment Equity will be considered when appointing potential candidates. We are required by law to verify your ability to work lawfully in South Africa. Amazon requires that you submit a copy of either your identity document or your passport and any applicable work permit if you are a foreign national, along with an updated curriculum vitae.

DESCRIPTIONEC2, a part of Amazon Web Services, is a fast-growing business within Amazon that provides cost effective easy-to-use cloud computing resources to businesses of all sizes around the world. With AWS, you can requisition compute power, storage, databases, and many other services, paying as you go for only the resources you need.Are you interested in working on products, and solving genuine problems that are disrupting the cloud-computing industry? Does solving hard technical challenges appeal to you? Do you like working on products that are providing real value to AWS customers? If so, please join us in Amazon EC2 as we are growing our product teams quite rapidly and looking for the best software developers in the industry!This role is in EC2 Audax, the team responsible for the T (burstable) instance families. We develop the software that ensures customer instances have access to the CPU cycles they need, when they need them, while minimizing the cost of wasted CPU capacity. As we improve the T instance types, we'll support more and more customer workloads, driving down costs and adding value for customers.We are open to hiring candidates to work out of one of the following locations:Cape Town, ZAFBASIC QUALIFICATIONS- Experience in professional, non-internship software development- Experience programming with at least one modern language such as Java, C++, or C# including object-oriented design- Experience leading the architecture and design (architecture, design patterns, reliability and scaling) of new and current systems- Experience as a mentor, tech lead or leading an engineering teamPREFERRED QUALIFICATIONS- 5+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience- Bachelor's degree in computer science or equivalentAmazon is an equal opportunities employer, and we value your passion to discover, invent, simplify and build. We welcome applications from all members of society irrespective of age, sex, disability, sexual orientation, race, religion or belief. Amazon is strongly committed to diversity within its community and especially welcomes applications from South African citizens who are members of designated groups who may contribute to Employment Equity within the workplace and the further diversification of ideas. In this regard, the relevant laws and principles associated with Employment Equity will be considered when appointing potential candidates. We are required by law to verify your ability to work lawfully in South Africa. Amazon requires that you submit a copy of either your identity document or your passport and any applicable work permit if you are a foreign national, along with an updated curriculum vitae.