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Used Vehicle Sales Manager
Bonafide Human Capital, Bloemfontein, Free State
The Used Vehicle Sales Manager is fully responsible for the management of the Used Vehicle department, maximizing sales and profitability to achieve targets and sales forecast commitments, and ensuring customer satisfaction and retention through the execution of the sales process.Duties and Responsibilities:Maximizing sales and profitability through satisfaction and retention of customers to meet sales forecast.Developing the necessary sales organization to meet sales and profitability objectives.Ensuring optimum stock of vehicles on premises.Ensuring cost control to budget within the department.Ensure adequate product display material is available.Review all pricing policies, discounts and “trade-in” dealing to maintain Dealership profitability.Monitor financial performance of sales department weekly.Ensure that customer complaints are dealt with timeously and effectively.Ensure that departmental customer satisfaction/ expectation targets are met.Ensure direct and indirect costs remain within Company prescribed parameters.Establish the staffing levels and the training required to achieve sales objectives.Ensure that all floorplan activities are monitored.Ensure stock level is kept within company policy requirements.Maximize sale of back-end products.Minimum Requirements:MatricPrevious Vehicle Sales Manager ExperiencePrevious experience with Used Premium brands, is advantageous.Must have internet leads / sales experienceSkills and Personal Attributes:Computer literateMulti-tasking abilityValid Driver’s License with no endorsementsGood communication skillsStrong admin management skillsA team playerReliableMust be able to maintain and be a constant high performer