Overview of salaries statistics of the profession "Marketing Manager Jobs in Cape Town"

Our client, a retail steel and hardware outlet, is looking to employ a candidate with recent sales management experience.Minimum Requirements:Minimum of 3-4 years’ experience required in the Steel and Tube retail industry – preferably in a sales Management position.Syspro experience will be advantageous.Able to work under pressure.Manage a team of internal and external salespeople.Strong management and trading skills required.Must reside in Wetton.Must have a valid drivers’ license.Must be sales and growth driven and lead teams to achieve exceptional results.Duties and Responsibilities:Ensuring that budgeted sales targets are met for internal and external sales.Opening and following up on new accounts and loyalty accounts.Making sure that all customer details are updated on the system, should anything change.Assist debtors’ lady with any account queries.Processing of invoices.Setting specials and monitoring of slow-moving stock daily.Assist sales’ people with delivery issues.Follow-up on deliveries to customers.Answering of incoming calls and converting enquiries into salesFollowing up on leads.Ensure that all walk-in accounts and cash customers are served promptly by all sales staff.Handling of customer complaints.Updating and correcting cost/selling prices on the computer.Updating discount matrix on a regular basis.Regularly update price comparison with competitors and forward to management.Regularly evaluate the account customers buying experience and propose adjustments when necessary.Maintaining and updating of customer data base for marketing purposes.Make sure all customers are visited monthly by external sales.Make sure all customers are contacted monthly by internal sales.Ensure all manual invoices are processed on Syspro daily.Ensure all credit notes are signed off and authorized daily.Ensure all Eft payments have been authorized before stock is released.Ensure money is received for all COD deliveries and update the register.Ensure all credit notes are processed on Syspro before cash refunds are given.

As the Customer Success Manager, your role is pivotal in ensuring exceptional service for our clients by bridging the gap between them and our Technical Team.Your primary objective is to understand our clients’ business needs, tailor our services accordingly, and act as an advocate to ensure retention through excellent service delivery.By ensuring a seamless integration of our services into our client’s operations, you will assist to enhance their technological capabilities, security, and overall business performance.Key Responsibilities:Client Relationship Management: Cultivate and sustain strong client relationships from onboarding to offboarding, serving as their primary contact and fostering continued business.Account Management: Manage client accounts to ensure alignment between billed and supported services, promptly addressing discrepancies and facilitating account renewals and updates using our Account Management Life Cycle.Project Management: Administer project-related tasks, managing client issues, escalations and ensuring project completion internally.Issue Resolution: Facilitate the swift resolution of escalations or complaints, minimizing disruptions to client operations by collaborating closely with the technical team.Service Satisfaction and Retention: Monitor and maintain client satisfaction through our Customer Thermometer, promptly addressing potential churn risks, and identifying opportunities for service delivery improvement.Service Trend Analysis: Track and report on client satisfaction surveys and ticket performance monthly, highlighting successes and failures, providing insights for effective service delivery.Client Advocacy: Advocate for client needs within the company, addressing feedback and collaborating with internal teams to improve service delivery.Technology Advisory: Monitor and evaluate the performance of implemented solutions and services; collaborate with the Technical Team to advise clients on roadmaps for suitable IT solutions, ensuring they align with client goals and industry standards.Administration and Reporting: Manage all client account activity in the Professional Services Automation (PSA) system to maintain up to date records of client interactions and services that will inform decision making.Customer Training and Education: Provide ongoing training and education on our services and emerging technologies to empower clients to optimally use our products and services.Collaboration with Sales and Marketing: Work with the sales and marketing team to identify opportunities for upselling and cross-selling, ensuring clients are informed about our full range of services.Continuous Improvement: Continuously seek feedback from clients and internal stakeholders to identify areas of improvement to refine services and enhance the overall client experience.Requirements:Bachelor’s degree in information technology, Computer Science, Business Administration, or a related field.Proven experience as a Customer Success Manager, Technical Account Manager, Customer Relations Manager, or similar role within the MSP environment.Strong technical background and aptitude with a solid understanding of IT support, cybersecurity, and cloud services, particularly within the Microsoft ecosystem.Excellent communication and interpersonal skills, with the ability to build rapport with clients and internal teams.Strategic thinker with the ability to translate business needs into technical solutions and retention strategies.Strong time management skills with the ability to work independently as well as function well in a team environment.Results oriented person with the ability to focus on achieving measurable outcomes and delivering value to clients.Ability to take ownership and accountability of client accounts, ensuring that commitments are met, deadlines are adhered to and expectations are met.Ability to manage multiple accounts and projects simultaneously, ensuring timely delivery, client satisfaction, and retention.Commitment to our purpose of strengthening human connections and making a positive impact in people’s lives.Benefits:At Solid Systems, we’re all about strengthening our humans, and our clients, connections. Because life isn’t about the job you do. It’s about your achievements, the way you spend your time, and the legacy that you leave behind.No matter which position you might be applying for, we want to see you growing as a person, reaching your full potential, and exceeding your own expectations through a culture of connecting and building human relationships. This is why we offer benefits like:Above average annual leave.Flexible work options, including remote/hybrid work environments and the potential for flextime wherever possible.Regular compensation reviews – we reward great work!We encourage growth and learning to ensure personal & professional development through upskilling & certifications.On top of this, you’ll be working for a small dynamic company, where your work will have a real impact on our clients and the humans around you, and where there are tremendous opportunities for growth!

Are you a seasoned digital marketer with a passion for driving impactful strategies? We are seeking a Digital Marketing Specialist to lead digital efforts and optimise online presence.In this role, you will be responsible for managing web content, optimising for search engines, overseeing social media accounts, and reporting on digital activities.The ideal candidate will have a strong interest in website UX, design, editing, SEO optimisation, and analytics reporting, along with technical proficiency in content management systems and social media platforms.Responsibilities include:Add, edit, and review content (web pages, PDFs, CSV files) on the public-facing websites.Ensure website content is optimized for search engines.Manage social media accounts, including posting, monitoring, and responding.Perform analytics reporting across various digital activities.Collaborate with internal stakeholders on website content updates.Create new pages on the public websites with content generated by the communications team.Edit existing pages on the public websites.Upload and review monthly fact sheets and fund performance data on the websites.Manage digital marketing campaigns, including paid search, social media, and display advertising.Report on monthly digital advertising campaign performance.Review the website for SEO enhancements and implement SEO activities.Schedule social media posts based on the social media calendar.Monitor social media channels for messages, comments, and mentions.Report monthly analytics across website, social media, and digital advertising.Provide ad-hoc reporting.To qualify, you should have:Proven track record of strong performance of more than 4 years post qualification.Demonstrated interest and/or passion in website UX, design, editing, SEO optimization, and analytics reporting.Technical understanding of content management systems (e.g., Intranets, Sharepoint, Optimisely, Adobe Experience Manager, or other CMS’s).Management of social media accounts covering LinkedIn as a minimum requirement, with other platform experience beneficial.Experience using online reputation management platforms (e.g., Sprout Social, Hootsuite, Meltwater, Brands Eye, etc.).Google Analytics 4 (GA4) and Google Tag Manager (GTM) or similar platforms.Excellent attention to detail.Tech-savvy.Good interpersonal skills.Good organizational and time management skills.Ability to operate independently as well as within a team.Proactive approach.Interest in websites, systems, and digital marketing.Interest in social media.

Requisition Details and Talent Acquisition ContactREQ: Talent Acquisition Consultant: Lerato SitholeLocation: Cape Town V and A WaterfrontCluster: Nedgroup InvestmentsClosing Date: 16 May 2024Job FamilyMarketing, Communication and ResearchCareer StreamMarketing and Brand ManagementLeadership PipelineManage Self: TechnicalJob Purpose:Support the implementation of the marketing plan and internal stakeholders to achieve specific measurable business and marketing objectives.Job Responsibilities:Event Management::Plan and execute client and staff events, including logistics, venue coordination, and post:event communication.:Support larger events and industry initiatives in collaboration with the marketing manager and other stakeholders.:Online Events::Organize and manage webinars, including planning, registration, attendance tracking, and post:event follow:up.:Handle logistics for pre:recordings for online events.:Communications and Content Management::Maintain digital properties, including the company website and internal communication sites.:Oversee website content, collaborate on user experience enhancements, monitor analytics, and coordinate brand content publishing.:Develop and manage a content calendar for various channels.:Manage brand social media accounts and podcast production.:Handle PR and media contact management.:Marketing Material Development::Coordinate the development and delivery of marketing materials.:Procure branded promotional materials for events and activations.:General::Coordinate tasks, resources, and stakeholders to support activities and meet financial objectives.:Ensure personal growth and effectiveness in roles by completing learning activities and maintaining certifications.:Maintain knowledge sharing within the team and provide input for marketing reports.:Identify and support the implementation of enhancements to processes, systems, and policies.:Provide administrative support for marketing activities.Minimum Experience Level:2:3 years experience insales,marketing or advertising environment.Essential Qualifications : NQF Levelstylemargin:top:0.0;margin:bottom:0.0::Matric / Grade 12 / National Senior Certificate:Advanced Diplomas/National 1st DegreesPreferred Qualification:Relevant Bachelors Degree or National Diploma in Marketing and or CommunicationsTechnical / Professional Knowledgestylemargin:top:0.0;margin:bottom:0.0::Administrative procedures and systems:Business principles:Data analysis:Governance, Risk and Controls:Relevant regulatory knowledge:Relevant software and systems knowledge:Business writing skillsBehavioural Competenciesstylemargin:top:0.0;margin:bottom:0.0::Communication:Collaborating:Initiating Action:Work Standards:Building partnerships:Managing WorkDisclaimerPreference will be given to candidates from the underrepresented groups the Nedbank Recruiting Team at +27 860 555 566::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::: the Nedbank Recruiting Team at +27 860 555 566