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Overview of labor market statistics in Cape Town

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Overview of labor market statistics in Cape Town

11 206 R Average monthly salary

Average salary in Cape Town for the last 12 months

Currency: ZAR USD Year: 2024
The bar chart shows the change in the average wages in Cape Town.

10 popular branches by number of vacancies in Cape Town

Currency: ZAR
In Cape Town the most claimed specialist of Management Jobs. According to our site`s statistics the number of vacancies in this branch is 17.1% from total number of suggestions in Cape Town.

Branches rating by salary in Cape Town

Currency: ZAR USD Year: 2024
The highest paid category in Cape Town is Mechanical. The average salary in the category is 55000 ZAR.

Recommended vacancies

Sr. L&D Business Partner, CS Leadership Development - WWCS Org
Amazon, ZA, Cape Town
DESCRIPTIONAt Amazon.com, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. We are looking for an innovative and experienced leadership development (LD) business partner to implement our strategy and roadmap on developing Amazon’s Customer Service leaders in EU/ZAF. This position is located in Cape Town and requires travel up to 20%. Key job responsibilitiesCritical Responsibilities and Skills:• Create and implement the LD regional addendum aligned to CS LD’s annual roadmap for Customer Service.• Influence leaders and stakeholders at the senior level; demonstrate effective consulting skills, with an ability to influence in all directions and at all levels.• Demonstrate expert presentation and facilitation skills. • Design and implement LD programs tailored to the region’s needs as needed; produce instructional materials and performance support materials; design evaluation methods to determine impact of program.• Assist in implementing the annual needs analysis to determine the LD skills needed for the region.• Create and implement effective change management processes across the LDBP function, CS LD and regional stakeholder group.• Provide leadership development and executive coaching to senior Customer Service leaders. • Collect, report, and analyze LD metrics to produce monthly and quarterly updates for stakeholders. • Deliver results with little supervision in a dynamic and often ambiguous environment.• Exhibit superior communication skills including interpersonal communication, written communications and classroom and virtual facilitation skills. • Demonstrate advanced business and HR acumen, including advanced problem-solving skills, critical thinking, and a willingness to be vocally self-critical.We are open to hiring candidates to work out of one of the following locations:Cape Town, ZAFBASIC QUALIFICATIONS• BA or BS degree in a relevant field such as business, education, instructional design, organizational development, or equivalent experience. • Proven work experience in the areas of management and leadership development, organization development, group facilitation, training and training design, including experience in a Leadership Development Business Partner.• Demonstrate experience in influencing senior leaders/stakeholders. • Demonstrate program management skills, including managing details, and keeping multiple tasks/projects on track.• Influence senior leaders and stakeholders at the senior level; demonstrate effective consulting skills, with an ability to influence in all directions and at all levels. • Advanced analytical skills and experience using and presenting data to make decisions.PREFERRED QUALIFICATIONS• Proven advanced instructional design skills, including evaluation methodologies; experience with global design.• Master’s Degree in a related discipline.• Certified executive coaching experience. • International assignment; experience working in a different country.• Cross functional experience in an area outside of training and development. • Experience working in a customer center environment. Amazon is an equal opportunities employer, and we value your passion to discover, invent, simplify and build. We welcome applications from all members of society irrespective of age, sex, disability, sexual orientation, race, religion or belief. Amazon is strongly committed to diversity within its community and especially welcomes applications from South African citizens who are members of designated groups who may contribute to Employment Equity within the workplace and the further diversification of ideas. In this regard, the relevant laws and principles associated with Employment Equity will be considered when appointing potential candidates. We are required by law to verify your ability to work lawfully in South Africa. Amazon requires that you submit a copy of either your identity document or your passport and any applicable work permit if you are a foreign national, along with an updated curriculum vitae.
Head of Communications & PR
Amazon, ZA, Cape Town
DESCRIPTIONWe are searching for a self-motivated Head of Communications & PR for Amazon’s Stores (retail) in South Africa. Part of the Global Communications and Community Impact (GCCI) team, the role will be responsible for all communications activities in the country including Retail, Workplace, Sustainability, Economic & Community Investment, and more. This role involves shaping media relations strategy, promoting and protecting corporate reputation, and leading creative PR campaigns in influencer and owned social media channels. The ideal candidate should demonstrate a track record in executing effective consumer and corporate communications programmes for large organizations.The successful candidate should have leadership experience, as well as an entrepreneurial and goal-oriented approach. Balancing both the strategic and the tactical, they will demonstrate bias for action while diving deep, thinking big, and insisting on the highest standards. They will lead from the front, and will be happy to roll up their sleeves to get the job done. They will be experienced in handling sensitive issues, acting fast with high judgment, making the right measured decisions, and staying calm in situations that (to others) appear unbelievably stressful. They are proficient in providing counsel to senior leaders, helping them make informed business decisions.Key job responsibilitiesDevelop and execute strategic corporate and consumer PR plans, utilizing media coverage and insights.• Establish strong relationships with key reporters, fostering impactful coverage and promoting Amazon’s reputation.• Build and maintain relationships with KOLs, including influencers and media personalities.• Craft strategic plans, press releases, and messaging documents.• Manage complex communications challenges and unexpected issues.• Provide counsel to internal executives on short- and long-term challenges.• Collaborate with internal stakeholder teams globally.• Manage external PR and content development agencies.We are open to hiring candidates to work out of one of the following locations:Cape Town, ZAFBASIC QUALIFICATIONS• Track record in social media, digital comms, and influencer campaigns.• Experience with high-level media contacts and KOLs.• Cross-channel campaign management, including paid strategies.• Issues management and message development experience.• Measuring impacts and benefits of PR programs.• Managing multiple agencies and budgets.• Budget oversight and resource management.PREFERRED QUALIFICATIONS• Experience evaluating innovative formats and emerging channels.• Collaborative team player with a strong bias for action.• Upholds high standards for work and results.• Strong written and oral communication skills.Amazon is an equal opportunities employer, and we value your passion to discover, invent, simplify and build. We welcome applications from all members of society irrespective of age, sex, disability, sexual orientation, race, religion or belief. Amazon is strongly committed to diversity within its community and especially welcomes applications from South African citizens who are members of designated groups who may contribute to Employment Equity within the workplace and the further diversification of ideas. In this regard, the relevant laws and principles associated with Employment Equity will be considered when appointing potential candidates. We are required by law to verify your ability to work lawfully in South Africa. Amazon requires that you submit a copy of either your identity document or your passport and any applicable work permit if you are a foreign national, along with an updated curriculum vitae.
Client Services Consultant (12 month fixed:term Contract)
, cape town, ZA
Job FamilySales and ServiceCareer StreamSalesLeadership PipelineManage Self: Technical (MST)FAIS AffectedFAIS Affected : YesJob PurposeEducate clients on the functionality of self:service digital solutions, whilst solving for their sales and service needs, in order to meet business goals and growing market share.Job ResponsibilitiesClient Engagement::Respond to client needs by offering the right service and solution.:Build client trust by applying your expertise and experience to do good for your client.:Educate clients and potential clients on how to subscribe and service their account.:Treat clients with respect, build trust, show care and humility in all client interactions.:Help clients achieve their goals and grow financially.:Own the client request end to end and route for alternative intervention if not equipped to service the client.:Entrench clients and deliver value through cross selling.:Facilitate the sales process by informing clients of the product features and benefits.:Document client needs analysis and provide corresponding product solutions.:Obtain referrals from existing clients as well as leads from other business units.:Build, maintain and retain client relationships by keeping clients informed of progress or action taken regarding their applications, queries, and requests.:Educate clients on the use of, secure, alternative, cost effective, time saving and convenient self:service channels.:Collaborate with internal stakeholders to provide complete financial solutions for clients.:Ensure great client experiences by making the client feel welcome, listened to, and owning and solving their financial problems.:Ensure clients are onboarded in line with Nedbanks product strategy, policy, and procedure.:Act with a client first mindset in all client engagements.Nedbank Goals::Contribute to the success of Nedbank through meeting your service excellence, teamwork and personal development goals whilst adhering to Nedbank security, operational and compliance procedures, and policies.:Develop, retain, and grow the business by delivering against individual and team goals that support a positive client experience.:Increase market share of primary clients by entrenching clients through Core+ needs discussions, salary and debit order switching as well as enrolling clients on the various digital platforms.:Identify and resolve work obstacles and problems through participating in team meetings, sharing information and reviewing performance against targets and standards.:Ensure all sales activities are completed to plan, progress reviewed, and corrective action taken.:Support the achievement of the sales and service strategy objectives and values.:Enable Nedbanks strategy of being financial experts who do good.:Covert leads into sustainable business for Nedbank in a responsible manner.Risk and Compliance::Mitigate risks and meet legislative requirements (e.g. FICA, FAIS and Letter of Authority) by being accredited and updating and maintaining client information.:Report suspicious transactions to the relevant department.:Keep abreast of legislation and other industry changes that impacts on role by reading the relevant newsletters, communications, and training material.:Manage risk by meeting technical, company standards, practices, and resource management (e.g. ultra:violet lights to identify false identity documents).:Be a responsible employee by being compliant to Nedbank policies, controls, regulations, and banking legislation.People SpecificationEssential Qualifications : NQF Levelstylemargin:top:0.0;margin:bottom:0.0::Diploma:Advanced Diplomas/National 1st DegreesEssential Certificationsstylemargin:top:0.0;margin:bottom:0.0:Minimum Experience Level1 : 2 yearsRetail/Banking Client Service, Sales, Relationship experienceTechnical / Professional Knowledgestyle
2024 Product Management Intern (H/F/X) - Cape Town
Amazon, ZA, Cape Town
DESCRIPTIONMany internships are available in 2024 for a Product Manager Internship in Cape Town.Amazon puts the customer's interests first and works to be the most customer-centric company in the world. In this context, we are looking for students with a strong entrepreneurial spirit, keen to learn, implement and launch new projects. Key job responsibilitiesYour responsibilities: • Work directly with our category managers and help them evaluate the most promising market segments, define our portfolio and our offering, structure the project to be launched and monitor progress in order to achieve our ambitions• Support our teams in the identification of Best Practices, particularly in the area of ​​prospect management, the identification and prioritization of new opportunities, as well as the creation of reports• Develop tools and analytical models based on Excel to help make business decisions• Carry out in-depth analyzes to identify the origin of problems• Identify opportunities to improve our products, services, processes, systems, and tools• You are a force of proposal within your teamReady to take on the challenge? Join us and become an actor in your career by developing a unique range of skills thanks to our continuing training programs and the close partnership that you will build with your team, your peers and stakeholders.There is also an opportunity to put your analytical skills to the test by working within our Fulfillment Centers, Sortation Centers and Delivery Stations as an Operations and Logistics Intern. The key job responsibilities include: • Diving deep into data, mapping processes and problems• Offering and testing potential solutions and implementing the best one(s)• Interacting with highly efficient managers, technology development teams, and front-line Associates, thinking broadly about solutions to the most complex business and operational challenges faced by one of the world’s fastest growing operations networkWe are open to hiring candidates to work out of one of the following locations:Cape Town, ZAFBASIC QUALIFICATIONS• Fluent English both reading and writing• Must be a student throughout the duration of your internship• BSc or Masters in Business, engineering or a related field• Must be able to start the 3 month internship no later than November 2024PREFERRED QUALIFICATIONS• Advanced level in Excel• Basic knowledge of SQL (Python or R)• Attentive to detail• Good level of written and verbal communication• Able to make decisions based on data and draw recommendationsAmazon is an equal opportunities employer, and we value your passion to discover, invent, simplify and build. We welcome applications from all members of society irrespective of age, sex, disability, sexual orientation, race, religion or belief. Amazon is strongly committed to diversity within its community and especially welcomes applications from South African citizens who are members of designated groups who may contribute to Employment Equity within the workplace and the further diversification of ideas. In this regard, the relevant laws and principles associated with Employment Equity will be considered when appointing potential candidates. We are required by law to verify your ability to work lawfully in South Africa. Amazon requires that you submit a copy of either your identity document or your passport and any applicable work permit if you are a foreign national, along with an updated curriculum vitae.
Customer Solutions Manager, South Africa
Amazon, ZA, Cape Town
DESCRIPTION AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success. AWS Support also partners with a global list of customers that are building mission-critical applications on top of AWS services. As an Amazon Web Services (AWS) Customer Solutions Manager you will be responsible for helping to guide large and complex AWS customers along their multi-year journey to the cloud. In this new, highly visible position you will ensure that all AWS teams are working together effectively and efficiently to deliver outcomes for the customer.In the role, you will be a critical partner to our customers, leveraging your delivery experience with large scale engagements, transformations, and helping shepherd them through their stages of AWS adoption. Guiding the customer through the operational, educational and governance aspects of a successful AWS cloud journey.You will interface with customer and AWS leadership, driving collaboration between the other core account groups (Sales, Support, Solutions Architecture and Professional Services), product/engineering teams, customer teams, and planning and supporting major workload migrations. You will translate strategic initiatives in the account plan into executable actions, working backwards from our customers key milestones. The execution of education plans, roadmap to business outcome alignments, Executive Briefing Sessions, and go-live events and transitions are a few items owned by the CSM that are critical to the success of our customer’s cloud journey.At AWS, you are encouraged to think big, invent and take ownership on customer challenges. You will not only bring the best of AWS/ Amazon to our customers, you will proactively help solve the customer’s challenges through new ideas, tools and mechanisms.Successful candidates will have a strong delivery and change management background, be detail oriented, have excellent problem-solving abilities, and be exemplary communicators both at the executive and project team level. You will be a peer leader, have the ability to gain stakeholder buy-in, negotiate and drive virtual teams. Your enterprise experience and operational excellence will influence the team’s decisions, provide insight, and help drive secure and robust solutions.You will evangelize AWS services and influence customers for adopting them. You should be passionate about delivering a great customer experience by deploying AWS solutions and inspiring innovation. You will be obsessed with contributing to the day-to-day management of your customers successful adoption of AWS.Do you look around corners for ways to engage and service customers? Are you passionate about using technology to solve business problems that have big customer impact?Come build the future with us.About the teamDiverse Experiences Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Inclusive Team Culture Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. We are open to hiring candidates to work out of one of the following locations:Cape Town, ZAF | Johannesburg, ZAFBASIC QUALIFICATIONS Basic Qualifications · Experience leading complex, large scale. IT/digital/business transformation programs · Experience in a customer facing role · Superior written and verbal communication skills, including a demonstrated ability to effectively deliver information to c-suite/VP level · Strong organizational and troubleshooting skills with precise attention to detail PREFERRED QUALIFICATIONS Preferred Qualifications · Direct experience implementing AWS/cloud services · Robust understanding of key technology and market trends · PMP and/or SCRUM/Agile, SAFe certified Amazon is an equal opportunities employer, and we value your passion to discover, invent, simplify and build. We welcome applications from all members of society irrespective of age, sex, disability, sexual orientation, race, religion or belief. Amazon is strongly committed to diversity within its community and especially welcomes applications from South African citizens who are members of designated groups who may contribute to Employment Equity within the workplace and the further diversification of ideas. In this regard, the relevant laws and principles associated with Employment Equity will be considered when appointing potential candidates. We are required by law to verify your ability to work lawfully in South Africa. Amazon requires that you submit a copy of either your identity document or your passport and any applicable work permit if you are a foreign national, along with an updated curriculum vitae.
Analyst: Property Finance (Cape)
, cape town, ZA
Job PurposeTo assist in executing and implementing various transactions with targeted clients of the bank related to lending and other structured transactions (non:vanilla lending).Job Responsibilities:Assist in the preparation of credit papers (applications, memos, updates, reviews) by conducting historical financial analysis, financial modelling and debt scoping with related commentary, Industry and competitor analysis and sanctions screening.:Support the building and maintaining of external stakeholder relationships by setting up meetings on behalf of associates and principals, drafting list of requirements from clients and taking notes in relevant forums.:Build and maintain internal stakeholder relationships by liaising and collaborating with relevant stakeholders and facilitating the sign off of relevant transactions.:Ensure completion of high:quality credit papers within specified timelines by planning, scheduling, researching and gathering information, managing own time, reviewing own work and preparing in advance.:Support effective execution of transactions by applying your skills, modelling, researching and analysing investment proposals. Meet performance targets by executing transactions in collaboration with internal and external stakeholders.:Support the achievement of the business strategy, objectives and values by reviewing Nedbank and Business Unit Plan.Essential Qualifications : NQF Levelstylemargin:top:0.0;margin:bottom:0.0::Advanced Diplomas/National 1st Degrees:Professional Qualifications/Honour's DegreePreferred QualificationPost:graduate degree in Commerce/Science/Accounting/FinancePreferred CertificationsCA (SA)/ CFAMinimum Experience Level2:4 years property or lending sector experience (Financial Services or other).Technical / Professional Knowledgestylemargin:top:0.0;margin:bottom:0.0::Banking procedures:Business principles:Data analysis:Governance, Risk and Controls:Microsoft Office:Relevant regulatory knowledge:NumeracyBehavioural Competenciesstylemargin:top:0.0;margin:bottom:0.0::Adaptability:Applied Learning:Communication:Customer Focus:Work Standards:Managing Work:Technical/Professional Knowledge and SkillsPeople Specification**Preference will be given to individuals from under:represented groups::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::: the Nedbank Recruiting Team at +27 860 555 566
Sales Consultant
, cape town, ZA
Sales ConsultantRequisition Number:132848Closing Date:10 April 2024LocationCentury CityJob FamilySales And ServicesCareer StreamSalesLeadership PipelineManage Self: TechnicalFAIS AffectedFAIS Affected : YesJob PurposeTo market, sell, and cross:sell Nedbank products, In:Branch, to meet the needs of Retail Business Banking (RBB) clients; to retain and grow client base; to achieve and meet business objectives through identifying and fulfilling client financial needs and to provide consistent excellent client service.Job Responsibilities:Deliver and achieve all in:branch daily, weekly and monthly sales opportunities by following business unit sales strategy.:Finalise client transactions by ensuring client signature for final product accepted.:Improve performance based on management guidance and feedback.:Obtain referrals from existing clients and in branch staff through collaboration.:Market financial products to new and existing clients and stakeholders through the identification of client needs and by matching product to the need.:Assist and collaborate with segment colleagues (i.e. Relationship: and Business Banking) with activations to ensure new business opportunities are fulfilled.:Build relationships with clients and stakeholders through regular contact and by being available and getting to know them (i.e. I know you strategy).:Resolve client queries by following business procedure and keeping client informed.:Educate clients on the product offering by presenting them with the relevant information.:Maintain client relationships through world class service standards by listening and attending to client needs, keeping them in the loop and making things happen for them.:Develop effective partnerships with clients by listening to client needs, asking questions and demonstrating an understanding of the clients business and industry.:Address client needs by identifying effective financial solutions, using product knowledge, providing the client with proactive solutions.:Act as clients banking partner by taking responsibility for providing regular feedback.:Ensure retention of clients full banking relationship through client service and client contact.:Plan and implement effective prospecting activities by identifying and responding to business opportunities.:Meet requirements of product applications by providing all required documentation.:Ensure all client details are correct by capturing details correctly at application stage.:Schedule work according to action plan from manager in order to meet business objectives.:Complete verification procedure for all applications by following business unit requirements.:Enable managerial sales consolidation by reporting daily sales statistics.:Improve the quality of work by using the managerial recommendations.:Ensure effective administration and controls in branch portfolio by checking securities and complying with FICA and FAIS requirements.:Reduce fraudulent transactions by reporting suspicious transactions to the relevant department.:Ensure technical, company standards and practices are met by vetting the accuracy and quality of applications and security documentation within sales portfolio.:Deliver agreed results through input to client financial analysis, making recommendations to credit, monitoring that security documentation are completed and returned to admin team and by confirming Bank queries and Bank Codes.:Support the achievement of the business strategy, objectives and values.:Stay abreast of developments in field of expertise.:Ensure personal growth and enable effectiveness in performance of roles and responsibilities.:Contribute to the Nedbank Culture building initiatives (e.g. staff surveys etc.).:Participate and support corporate responsibility initiatives for the achievement of business strategy.:Seek opportunities to improve business processes, model
Core Quality Engineer
PBT Group, Cape Town, Western Cape
PBT Group presents an exciting opportunity for a Core Quality Engineer with various responsibilities and qualifications:Key Responsibilities:Quality Assurance:Manage quality assurance processes and methodologies.Conduct thorough testing to identify defects and ensure quality standards.Test Planning and Strategy:Collaborate with teams to create comprehensive test plans and strategies.Define test objectives and scope for testing phases.Test Execution:Perform functional, regression, and system testing.Identify and track defects, facilitating resolution with development teams.Automation Testing:Develop and maintain automated test scripts.Integrate automated tests into CI/CD pipelines.Process Improvement:Analyse quality data to enhance development and testing processes.Propose process enhancements for optimization.Collaboration:Work closely with cross-functional teams for integrated quality assurance.Documentation:Create and maintain test documentation and reports.Compliance and Standards:Ensure products meet industry standards and regulations.Stay updated on quality assurance advancements.Skills and Experience Required:Bachelor’s degree in Computer Science or related field.Experience as a Quality Engineer or similar role.Knowledge of SDLC, quality assurance principles, test automation tools, Agile, and CI/CD.Strong analytical, problem-solving, communication, and collaboration skills.Preferred Skills:Certification in quality assurance or software testing.Familiarity with mobile app and web service testing.Technical Skills:End-to-end testing of Core Banking systems.Testing single facility accounts, lending products, mandates, statements, VAT, fees, financial transactions, reconciliation processes, and more.Experience with agile Test Management tools and API testing using tools like Postman/Soap UI.
Spanish / Portuguese Speaking Travel Consultant
Believe Resourcing, Cape Town, Western Cape
About our client:Our Client isn’t just any safari company – they’re the ones you turn to when you want a truly exceptional adventure. Since 2004, they’ve been crafting luxury safaris across Southern Africa, East Africa, and the Indian Ocean Islands, earning them the title of the World’s Most Awarded Safari Company. Over the years, they’ve welcomed over 200,000 guests from around the world, each one leaving with unforgettable memories.Why join them?When you join them, you’ll have the opportunity to be part of something meaningful. For every seven guests who travel with them, they create a permanent job in the tourism industry, helping to uplift communities and protect wildlife.. Join them and be part of a company that’s not just about business, but about making a difference in the world.Package:Negotiable depending on experience. Enjoy an attractive remuneration package, including a competitive base salary, pension fund, and 20 days of paid vacation per year. Work in gorgeous offices in Cape Town, experience exciting travel opportunities, and enjoy perks that come with being part of their team.About the roles:  (1x Spanish role and 1x Portuguse role)As the Spanish or Portuguese Travel Consultant, you will shape our client’s travel offerings by understanding clients’ needs and suggesting suitable travel itineraries. You will organise travel from start to finish, impacting our client’s competitiveness and the quality of travel experiences provided.Requirements:Fluent in speaking and writing in the Spanish or Portuguese language;A National Senior Certificate/Matric;2-3 years experience within the tour operator environment;The ability to craft tailor-made experiences based on the clients’ needs and specific requirements from the Spanish  or Portuguese market;Destination knowledge in Southern Africa, East Africa, Indian Ocean islands;Proficient in Google Suite;Working experience of tour operating software (ex. Globetrack, Kaptio, Tourplan, etc.);The ability to influence clients;Great communication skills;Understanding of the market’s trends and needs;High level of client-centricity.Duties and Responsibilities:Acting as the first (and best!) point of contact for international clientele interested in booking tailor-made holidays and safaris on the continent;Wowing existing and potential clients with first-hand knowledge of African properties and destinations;Preparing attractive quotations and itineraries that complement individual client expectations and budgets;Effectively actioning the travel booking process at all levels (including booking hotel rooms, car rentals, lodges etc. as per customer confirmation);Collecting client payments – ka-ching! – and approving supplier invoices for payment;Providing customer support before, during and after travel – ensuring that clients stay clients;Meeting and exceeding monthly and quarterly sales targets set by Sales Managers;Work directly with Sales Managers to resolve client travel issues;Customer service-related responsibilities from client;Ensure that all Trustpilot links are reviewed prior to CX Team sending out to clients;Send all escalations for Sales Support to direct line manager;Work with external suppliers on a regular basis via telephone and email communications to ensure all aspects of booking from supplier end is resolved;Work with the rates team to resolve rates-related tasks;Log all required tickets relating to rates and product and communicate effectively with support areas;Communication with Sales Support areas Including but not limited to:Flights;Finance;Kaptio Team;Marketing.Managing metrics as part of performance review:Enquiries;Bookings;E2B;Revenue;GP;GP%.
Payroll and HRIS Specialist
Yazoo Recruitment, Cape Town, Western Cape
Payroll and HRIS Specialist with minimum 3 years’ payroll and HRIS experience, including BBBEEE reporting and WSP submissions and excellent knowledge of SAGE 300 People required to provide processing, analytics and reports to all stakeholders.Minimum requirements:MatricMinimum 3 years’ Payroll and HRIS experience essentialMinimum 3 years’ experience in SAGE 300 People (payroll, position management, Equity, Skills etc) requiredBBBEEE reporting experience essentialWSP submission experience requiredAdvanced Excel essentialDuties and Responsibilities:Process new employees and exitsProcess all payroll transactions – earnings, deductions, fringe benefits, and employee benefitsTime and attendance, leave processes and authorization transactions captured and processedESS transaction – manage and processPayroll and ESS queriesEmployee Benefits – Process and ensure accuracy and timeous captureSubmission of all relevant returnsMid-year and year-end tax processesPrepare Payroll and other HRIS reports – equity, skills, position management, performance management etcCapture employee information on HR SystemPrepare, submit and load banking filesCalculate payroll deductions and earningsPayroll and HRIS function of ad hoc projects – Annual remuneration review, annual incentives, etcCapturing and maintaining the HRIS and customised reportsProcess and ensure WSP/ATR information are captured and up to dateProcess and ensure BBBEE information are captured and up to dateCapture, maintain, develop and compile HR Data, analytics, and dashboardsLiaise with Finance and HR team and external HRIS contractorsManage functionality of LMS systems and promptly address user queriesAdminister access and upgrades for Cloud-based payroll systemInform Stakeholders re annual BEE strategy, detailing required spends across elements such as skills, CSI, etcEvaluate and oversee cell phone contracts, making decisions on new purchases and upgradesFacilitate integration between recruitment platform and payroll system