Overview of salaries statistics of the profession "Operations Administrator in South Africa"

Are you a client services-orientated person with strong administrative accuracy? Fluent communication in both English and Afrikaans are required.This is a 1-year contract position in the Stellenbosch area and similar work experience of one to two years are required. Further training will be provided.Requirements:Matric, tertiary qualification advantageousExperience: Min one to two yearsGood computer skills, working on Word and basic ExcelExcellent communication and interpersonal skills.Must be bilingual in English and AfrikaansVery willing to learn and extend your skills, full training will be given in this rolePositive attitude essential to excel in this roleDuties and Responsibilities:Reporting to the Operations ManagerCoordinating administration duties for various operationsManage data input and data capturingExtensive customer interactionManaging enquiries and problem solvingManaging client registrationsWorking on internal and external databasesManaging workload received from colleagues in department

PBT Group has an opportunity for a PowerApps Developer. The Power Platform Developer is to deliver services and solutions for our internal clients through the effective use of the Power platform suite. This will include Microsoft PowerApps, Power BI, SharePoint, Dynamics Flow, Microsoft Teams amongst others. The Development will be a combination of custom, model driven and integration-based patterns.Duties and Responsibilities:Work directly with clients to support various projects and solutions.Responsible for developing PowerApps model and canvas driven apps.Utilize problem-solving skills to understand client pain points and troubleshoot as challenges arise.Installation and configuration of data gateways.Understanding of how to implement solutions with multiple data sources.Development of Azure logic apps and functions and Power BI development.Provide architecture, configuration, administration, and functional support to expand capabilities in Microsoft 365.Design end-to-end solutions that improve collaboration, productivity, and knowledge sharing.Identify areas and processes where Microsoft 365, Office 365, and SharePoint can be better leveraged and facilitate process improvement.Responsible for estimating work content and achieving planned timelines.Strong interpersonal and communication skills.Multi-task effectively between projects.Proficient working in Agile project methodologies.Adept at leveraging new approaches to solutions for system design and functionality.Interpret and design database models (MYSQL, SQL Server, etc.)Address and remediate security vulnerability findings in PowerApps.Integrate Power BI Reports and dashboards into PowerApps.Satisfy requirements, meet agreed completion dates, and perform unit and integration testing.Communicate proposed designs and progress on the work to customers, team leads, and team members.Support cross-functional project teams consisting of app development, IT operations, and information security.Skills and Experience Required:SharePoint and Office 365 Expertise:Over 2 years of experience as a SharePoint Site Owner and/or Site Collection AdministratorExtensive customization of SharePoint lists and systems using PowerAppsProficient in designing and developing data views and Power PagesHands-on experience in Office 365 development, including PowerApps, Flow, Power BI, Teams, and SharePoint OnlineTechnical Proficiency:Strong .NET development experience with C#, ASP.NET MVC, Entity Framework, JavaScript, HTML, and CSSPrevious experience with SOA/web services design and programmingProficiency in creating PowerShell scripts for automation tasks.Power Platform Mastery:Expertise in the Microsoft Power Platform, including PowerApps, Flow, and Power BISkilled in optimizing Power Platforms and performing migrations of these capabilities.Clear understanding of PowerApps formulas and development methodsProject Management and Communication:Familiarity with varied software development methodologies, such as Waterfall, Agile, and ScrumStrong project management skills with meticulous attention to detailExcellent verbal and written communication skills, capable of compiling clear and concise specifications and documents.Additional Skills:Proficiency in presenting to both large and small audiences.Ability to translate business needs into technology solutions to enhance performance.Knowledge of PowerApps and Flow licensing plans and featuresUser-Centred Design Experience:Minimum of 3 – 5 years’ experience in a user-centred design and development environment, preferably in multiple roles and organizationsQualifications / Certification:Bachelor’s degree in IT, Computer Science, Industrial Engineering or other related field.Preferred certifications in developing business applications with PowerApps and Flow

DESCRIPTIONAmazon’s Kindle Content Customer Service team supports multiple Amazon publishing program that provide self-service tools for publishing e-books and printed books. The CS Specialist will be the front line interface between Amazon and the content providers who use these tools to upload content they want to put up for sale on the Kindle store. The CS Specialist will serve as the primary support interface for customers using the system and ensure all their concerns are duly attended to such that the system works smoothly. Opportunities await strong candidates looking for a fast growing, dynamic, challenging, innovative, and fun work environment.We are seeking a driven, experienced professional to work directly with a specialized segment of content providers. The CS Specialist will play a critical role by working directly with publishers while learning from them so that we can create the best-in-class customer experience for them.The ideal candidate must be able to work at the strategic level and at the tactical level (managing customer experience, operations, analyzing data, and solving problems). We are seeking someone with a demonstrated history of successful vendor/account/customer relations, using customer insight and data to identify and prioritize opportunities.Key job responsibilitiesDemonstrate timely, accurate, friendly and professional Customer Service (CS) including clear written and oral communicationMeet or exceed quality and productivity goals assigned by managementDemonstrate an appropriate sense of urgency when resolving customer issuesDemonstrate knowledge and use of departmental resources, policies and proceduresEffectively use available tools in order to provide an accurate response and an exceptional customer experienceDraft SOPs, references, policies or blurbs to improve the customer experience and/or internal efficiencyRecognize and pro-actively communicate system issues, process issues, and customer feedback trends to managementConsistently improve content provider and customer experience by delivering superior customer support, and by relentlessly advocating for content providersExceed customer expectations by going above and beyondAll other duties as assignedWe are open to hiring candidates to work out of one of the following locations:Cape Town, ZAFBASIC QUALIFICATIONSFluent in Traditional Chinese and English language in written and verbal communicationMatric or equivalent1+ years customer service experienceWorking knowledge of Microsoft Office ApplicationsAbility to navigate multiple computer systems and platformsPREFERRED QUALIFICATIONSBachelor’s Degree1 or more years of experience in CS2+ years previous experience in a customer service environmentExperience in digital media and knowledge of the publishing industry is a plusPrevious publishing experience advantageous.Strong attention to detailDemonstrated ability to prioritize and multitaskProficient in Outlook, MS office applications, and CS systemsExcellent written and verbal communication skills, building relationships, and the ability to influence other teams to meet goalsAmazon is an equal opportunities employer, and we value your passion to discover, invent, simplify and build. We welcome applications from all members of society irrespective of age, sex, disability, sexual orientation, race, religion or belief. Amazon is strongly committed to diversity within its community and especially welcomes applications from South African citizens who are members of designated groups who may contribute to Employment Equity within the workplace and the further diversification of ideas. In this regard, the relevant laws and principles associated with Employment Equity will be considered when appointing potential candidates. We are required by law to verify your ability to work lawfully in South Africa. Amazon requires that you submit a copy of either your identity document or your passport and any applicable work permit if you are a foreign national, along with an updated curriculum vitae.

Are you living in the southern suburbs and have excellent administration experience which has involved problem solving and being highly organised with a keen eye for detail? Working in this team you will support the Director in efficiently running their business in a fast paced enjoyable environment.Requirements:Matric, relevant qualification advantageous4 – 5 years’ experience as an Executive Assistant or similar roleExceptional organizational and multitasking abilitiesStrong problem-solving skills and the ability to work independentlyExcellent communication and interpersonal skillsHigh level of attention to detail and accuracyProficient in office software and technology toolsOwn transport requiredDuties and Responsibilities:Manage and organize the Directors schedule, appointments, and travel arrangementsAct as a gatekeeper, screening, and prioritizing communicationsConduct research and compile data to support decision-makingCoordinate and liaise with internal and external stakeholdersHandle confidential information with discretion and professionalismProactively identify and solve problems to ensure seamless business operations

Requirements:EXPERIENCE IN THE INVESTMENTS/ASSET MANAGEMENT SECTOR IS ESSENTIALDegree – financial or business management ETMin 5 years’ experience in LISP retirement productsKnowledge of financial services industry and productsKnowledge of retirement funds and life productsDuties and Responsibilities:Responsible for processing and client service activities relating to the range of retirement and post-retirement products we administer within peregrine administration services.Technical oversightRegulatory compliance – ensure systems and processes are compliant and understand regulatory rules and controls wrt to legal administration(compulsory product processing and events death, divorces, disability)Work with the legal and compliance team to un-pack regulatory changes impacting legal administration and put into system and processAttend / represent at internal governance and management forums e.g. trustees board for the retirement funds, PAS MancoWork with processes and training to update key processesWork with processes and training to keep the knowledge base up to date with regulatory and business rules related to legal administration.Process managementProcessing of death, disability, divorce order and maintenance claims as required.Processing of retirement, pre-retirement and emigration withdrawals as required.Processing of transfers related to Retirement Funds and Living Annuities.Processing of maintenance instructions including switches, change of details and Annuity Revaluations.Resolution of complex casesApply or cancel relevant Tax Directive and ROT applications on ITax as and when required.Complete manual ROT request and forms related to transfers.Liaise with external Suppliers regarding transfers, withdrawals and claims from Retirement and Living Annuity Products within SLA.Review and authorisation of the legal administration team cases.Ensure all workflow items are actioned, i.e., processed or pended daily and clear notes updated on workflow systemAssist the operations team leader to manage legal administration operational risk by;Case reviewsReview of workflow items near / over SLAReview of pending casesReview of key risk metrics like o/s ROTs and complaints

Seeking an experienced Bookkeeper / Office Administrator who would like to join a company that is making a positive impact on the environment.Previous experience within the recycling industry would be a huge advantage.Due to the nature of the business, weekend work will be required.Minimum Requirements:Completed Grade 12.A completed Bookkeeping certificate or Diploma would be advantageous.5 or more years experience in a Bookkeeping / Accounts related roleProficiency in accounting software such as Pastel or Sage is essential.Strong understanding of accounting principles, capable of preparing accounts to trial balance.Excellent organizational and multitasking abilities.Duties and Responsibilities:Handle day-to-day financial tasks, including account reconciliations, bank payments, and capturing bank statements.Full-function debtors and creditors.Provide support for sales administration, assisting with order processing and customer inquiries.Perform general office administrative duties to ensure smooth operations.

DESCRIPTIONAre you interested in joining a rapidly growing team who are actively engaged in bolstering the AWS Marketplace Seller experience and innovating at the cutting-edge of software technology? Are you ready for an opportunity to unleash your creativity, engage in challenging problem-solving and drive change? Come join the AWS Marketplace Team as we reshape the way enterprise software is bought and sold!AWS Marketplace enables Sellers to market their software to Amazon Web Service customers while enabling Buyers to discover, purchase and consume software. This rapidly growing business within Amazon Web Services offers a creative and entrepreneurial work environment. At AWS, every employee is viewed as a business owner who is individually responsible for pointing out problems and leading improvements when opportunities arise to innovate and drive solutions that delight our customers.We are looking for a customer-centric Support Engineer to join the AWS Marketplace Managed Catalog Operations (MCO) team. The MCO team owns operational interaction with 3rd party software providers and is responsible for building and owning relationships with sellers, providers, peer teams and Amazon stakeholders. We manage the content acquisition from providers and drive end-to-end management of content ingestion within Amazon systems including product ingestion, onboarding, coordinating, troubleshooting, technical support and quality.Key job responsibilitiesAs a Support engineer on our team, you’ll be responsible for product ingestion, seller onboarding, coordinating, troubleshooting, and providing quality technical support to Sellers and teams across AWS Marketplace. You will dive deep into technical details, diagnose and reproduce issues with Amazon technology products, guide customers and share best practices. Support Engineers on our team consistently strive to improve seller experience by delivering quality technical support and driving process improvement. You will build collaborative relationship with sellers, engineering, program and product managers to support new product feature launches, new projects and events like Re: Invent. You will use raw data to create compelling and actionable insights to improve our operations and quality of service to our customer.About the teamWork/Life BalanceOur team is focused on balancing life with work, and does this via work autonomy and by prioritizing solutions and processes that enable us to scale faster. Our team is based in Cape Town, Herndon and Seattle; this structure allows us to accommodate different times zones and not work after-hours. We provide scheduling flexibility within core business hours with the opportunity to work remotely.Mentorship & Career GrowthWe are committed to supporting new team members by promoting a culture of belonging and caring for one another. We focus on knowledge sharing, exposure to diverse experiences and mentorship to accelerate and support career development of our support engineers.On-Call ResponsibilityWe have a shift rotation between Seattle, Herndon and Cape Town. On-call is responsible for 12 hour rotation from Monday to Sunday during daylight hours. We rotate our on-call responsibilities within the team which means you will be on-call at least once a quarter.Inclusive Team CultureWorking with a team that welcomes, celebrates, and leverages a diverse set of backgrounds and skillsets to deliver results is exciting. Collaborating with others in the organization is key to our long term success and is what helps frame our inclusive culture.We are open to hiring candidates to work out of one of the following locations:Cape Town, ZAFBASIC QUALIFICATIONS- Bachelors in Computer Science, Information Systems, Engineering or equivalent work experience- 2+ years of experience in a technical and hands-on customer-facing role (E.g. Support Engineer, Technical Account Manager or Network Administrator)- Experience with Linux or Windows system administration- Experience with networking, virtualization and Cloud Computing conceptsPREFERRED QUALIFICATIONS- Experience analyzing complex data, identifying problems and implementing solutions- Working knowledge of AWS products and technologies (EC2, S3, Lambda, Docker, etc.)- Demonstrated time-management proficiency for dynamic prioritization and decision-making to deliver results in a fast-paced, data driven environment.- Effective written and verbal communication for explaining complex concepts to technical and non-technical audiences.- Working knowledge of shell/bash/Python- One or more cloud certification(s) (AWS or Linux)Amazon is an equal opportunities employer, and we value your passion to discover, invent, simplify and build. We welcome applications from all members of society irrespective of age, sex, disability, sexual orientation, race, religion or belief. Amazon is strongly committed to diversity within its community and especially welcomes applications from South African citizens who are members of designated groups who may contribute to Employment Equity within the workplace and the further diversification of ideas. In this regard, the relevant laws and principles associated with Employment Equity will be considered when appointing potential candidates. We are required by law to verify your ability to work lawfully in South Africa. Amazon requires that you submit a copy of either your identity document or your passport and any applicable work permit if you are a foreign national, along with an updated curriculum vitae.

DESCRIPTIONThe Customer Service (Customer Experience and Operations) Country Lead - South Africa. South Africa (ZA) is responsible for the strategic and operational direction, network set up, program management, coordination, quality, productivity and delivery of an exceptional CS for ZA customers. This position will drive operational excellence and best practice adoption, and partner with internal Amazon teams to positively impact customer experience. This role requires a candidate with the ability to drive process improvements, provide deeper insight into the voice of the customer, associate performance, operational efficiency while motivating others to meet the challenges of an extremely customer focused and metrics driven environment. The successful candidate will draw from previous work experience in CS management, international vendor management, and corporate representation.Key job responsibilities• Program and operational leadership to build a highly successful Amazon ZACS team.• Full budget responsibility for ZACS, including single threaded ownership for strategic and financial OP1/OP2 planning and financial results.• Participate in business leadership meetings and act as the voice of the customer; developing and driving strategies and programs which drive a best-in-class CS and customer experience, while contributing to profitability of the organization.• Define and recommend the network strategy for Amazon’s ZACS operations. Identify and evaluate new sourcing opportunities.• Effectively partner and build productive working relationships with peers, leadership, and other departments.• Executive business summaries and presentations, and writing high quality narrative documents for senior leadership.• Detailed reporting and metrics preparation for business reviews.• Act as the advocate and voice of the customer to drive cross functional customer experience improvements.• Management and development of direct team members.• Leverage program management skills to deploy new operations and/or services within the ZACS network.• Assess and prioritize program needs based on rapidly changing business requirements• Executive business summaries and presentations.• Cascade goals across internal and vendor organizations and monitor goal progress.• Identify and eliminate root cause barriers to accuracy, productivity, and quality.• Daily and weekly operations management.• Ensure that the internal and vendor CS controlling/forecasting processes are highly customer focused, operationally effective and cost efficient.• Driving creation of staffing plans, schedules, quality initiatives, process change initiatives, Lean/Kaizen activities, and other Change/Six Sigma initiatives.• Embrace and embed Amazon’s leadership and CS tenets within the ZACS network.• Share operational and quality best practices across the Amazon CS global network.• 10% international travel.Basic qualifications• Bachelor’s degree or equivalent.• Minimum 5-7 years’ experience in operations or program management, inhouse and outsource vendor management, or related field with CS background desired.• Demonstrated success in leadership and executive presentation skills.• Experience in highly diverse, international and matrix organizations.• Self-starter, possesses flexibility to work in a fast-changing environment and ambiguous situations.• Strong business analytics skills. Competent managing, delivering and analyzing disparate metrics across operations, finance and customer experience.• Expert skills in Microsoft Excel and Word.• Experience in creating/building new sites/businesses.• Fluent in English, additional languages preferable.Preferred qualificationsExperience implementing repeatable processes and driving automation or standardizationWe are open to hiring candidates to work out of one of the following locations:Cape Town, ZAFBASIC QUALIFICATIONS- 8+ years of delivering cross functional projects experiencePREFERRED QUALIFICATIONS- Experience implementing repeatable processes and driving automation or standardizationAmazon is an equal opportunities employer, and we value your passion to discover, invent, simplify and build. We welcome applications from all members of society irrespective of age, sex, disability, sexual orientation, race, religion or belief. Amazon is strongly committed to diversity within its community and especially welcomes applications from South African citizens who are members of designated groups who may contribute to Employment Equity within the workplace and the further diversification of ideas. In this regard, the relevant laws and principles associated with Employment Equity will be considered when appointing potential candidates. We are required by law to verify your ability to work lawfully in South Africa. Amazon requires that you submit a copy of either your identity document or your passport and any applicable work permit if you are a foreign national, along with an updated curriculum vitae.

Have you been in a position overseeing various aspects of branch activities which would include staff management, customer service and operations while having a good understanding of finance, budgeting and reporting?Our clients operation is based in Philadelphia Cape town and you will collaborate and work closely with the Branch Manager ensuring the running of a positive productive and smooth operation.A people’s person who enjoys being at the centre of all activity will be a great asset for this role.Minimum Requirements:Grade 12, Diploma or Degree in business Administration advantageous5 years Proven experience in coordinating or related role .Strong understanding of financial management, including budgeting and reporting.Knowledge of procurement regulations, ethical practices, and industry trendsExcellent organizational and time-management abilities.Effective communication skills, both written and verbal and must have knowledge of industry- specific regulationsDuties and Responsibilities:OperationsControl and manage the Repairs and Maintenance processes and procedure for the branch. Includes proper filing of all documentation.Submit daily Timesheets for the branchAssist Branch Manager with overlooking and controlling of the yard activities.Ensure that monthly unit inspections and stock counts are done and submitted to Head Office on time.Request quotes from suppliers for maintenance or transport.Prepare the purchase requisition for quotes received from suppliers and submit to procurementFacilitating communication between the branch, other departments and management, ensuring that the information flows smoothlyCustomer ServiceAssist with loading quotes on Syrinx.Ensuring that the branch provides excellent customer service and keeps customer informed of deliveries, collections and maintenance schedules.Liaising with customers daily to check on service delivery and customer satisfactionAddress customer concerns, inquiries and resolve issues in a timely and professional mannerResolving all customer queries related to invoices and statements. Escalate all matters that cannot be resolved.Stock controlEnsure weekly stock counts of the branch stores for materials is done.Discrepancies need to be investigated and reportedImplement inventory management that allows accurate tracking of stock levelsConduct regular physical audit of the stock and compare physical inventory with what’s recorded in the “system”Financial ManagementSending invoices to Finance for payment of suppliers after work is completedManage the debtor’s book and make sure that this does not fall behind and attend to outstanding accounts. Escalate all matters that cannot be resolved.Analyze Financial reports to identify areas of improvement

Are you a dynamic Sales Administrator who can manage in a pressurised environment? As a Sales Administrator, you will play a crucial role in supporting their sales team and ensuring smooth operations within the business based in Montagu Gardens.Your responsibilities will include managing customer inquiries, processing orders, coordinating deliveries, and providing exceptional customer service.Working Hours: 07.30 – 17.00 Monday to Friday.Requirements:Matric and minimum three years admin, data order processing experienceAbility to liaise confidently with clients telephonically in a fast-paced environmentExcellent attention to detailAbility to build solid client relationshipsComputer literateHours: 07:30 – 17:00Duties and Responsibilities:Reporting to the Branch ManagerAssisting customers with orders inbound and outboundInvoicing of orders and sending for paymentReceiving and actioning orders via emailProcessing customer orders and back orders dailyIncreasing customer spend by discussing specials and promoting new product linesLiaising with internal departments with queries on ordersInforming customers if they have ordered out of stock items by offering alternativesKeeping customers updated if they are waiting for arrival of stock itemsAssisting with client enquiries or complaintsAssisting with any additional projects or requirements within the department