Overview of salaries statistics of the profession "Executive Assistant in South Africa"

Our client engages with high-end clients and necessitates the services of an Executive Assistant. A person who enjoys professional interaction, is soft-spoken and deadline-driven will be better suited to this role.The Directors travel extensively and need an experienced EA to manage the office in their absence.This is an office-based role, Monday to Friday, with lots of face-to-face interaction.Requirements:Matric, relevant tertiary qualification advantageousMinimum 5 years of experience as a Personal AssistantExcellent communication skillsMaturity in handling situations confidentiality and professionallyStrong computer and typing abilitiesProactive, and taking initiativeFlexible, and adaptable to changeValid driver’s license and own transportSome financial exposure, advantageousDuties and Responsibilities:Liaising with clientsTyping up of quotesTyping up of contracts and confidential documentsAnswering incoming calls and attending to enquiriesScreening calls for two DirectorsDiary management, scheduling appointments and meetings, and coordinating suchEnsuring that all necessary information and documentation required for daily diary activities are providedDealing with email correspondence and phone calls on behalf of the DirectorsCoordinate travel and accommodation arrangements for business and personal travelOrdering of consumables and stationeryMarketing and newslettersCoordinate courier services

Our client based in the Southern Suburbs is seeking a dynamic and highly skilled Executive Personal Assistant to join their team and support the Director in efficiently running their business.The ideal candidate is a meticulous, independent problem solver with exceptional organizational skills and a keen eye for detail.If you thrive in a fast-paced environment, are a self-starter, and possess the skills to support a successful business owner, then this could be your next career opportunity.Requirements:Matric, relevant qualification advantageous4 – 5 Years’ experience as an Executive Assistant or similar roleExceptional organizational and multitasking abilitiesStrong problem-solving skills and the ability to work independentlyExcellent communication and interpersonal skillsHigh level of attention to detail and accuracyProficient in office software and technology toolsOwn transport requiredDuties and Responsibilities:Manage and organize the Directors schedule, appointments, and travel arrangementsAct as a gatekeeper, screening, and prioritizing communicationsConduct research and compile data to support decision-makingCoordinate and liaise with internal and external stakeholdersHandle confidential information with discretion and professionalismProactively identify and solve problems to ensure seamless business operations

We are excited to extend an invitation to individuals interested in joining our team as virtual executive assistants. We value dedication and initiative, seeking candidates who are committed to long-term engagement with our company and possess strong problem-solving skills.At our company, opportunities for growth abound. We offer a diverse range of services and provide comprehensive training to support your professional development.The compensation for this role is R105 per hour, translating to R10,500 for a 5-hour workday and R16,800 for an 8-hour workday.If you’re ready to embark on a rewarding journey with us, please apply through the link provided. Rest assured, we are continuously hiring, and upon successful application, we will be in touch with you promptly.

DESCRIPTIONAmazon’s Kindle Content Customer Service team supports multiple Amazon publishing program that provide self-service tools for publishing e-books and printed books. The CS Specialist will be the front line interface between Amazon and the content providers who use these tools to upload content they want to put up for sale on the Kindle store. The CS Specialist will serve as the primary support interface for customers using the system and ensure all their concerns are duly attended to such that the system works smoothly. Opportunities await strong candidates looking for a fast growing, dynamic, challenging, innovative, and fun work environment.We are seeking a driven, experienced professional to work directly with a specialized segment of content providers. The CS Specialist will play a critical role by working directly with publishers while learning from them so that we can create the best-in-class customer experience for them.The ideal candidate must be able to work at the strategic level and at the tactical level (managing customer experience, operations, analyzing data, and solving problems). We are seeking someone with a demonstrated history of successful vendor/account/customer relations, using customer insight and data to identify and prioritize opportunities.Key job responsibilitiesDemonstrate timely, accurate, friendly and professional Customer Service (CS) including clear written and oral communicationMeet or exceed quality and productivity goals assigned by managementDemonstrate an appropriate sense of urgency when resolving customer issuesDemonstrate knowledge and use of departmental resources, policies and proceduresEffectively use available tools in order to provide an accurate response and an exceptional customer experienceDraft SOPs, references, policies or blurbs to improve the customer experience and/or internal efficiencyRecognize and pro-actively communicate system issues, process issues, and customer feedback trends to managementConsistently improve content provider and customer experience by delivering superior customer support, and by relentlessly advocating for content providersExceed customer expectations by going above and beyondAll other duties as assignedWe are open to hiring candidates to work out of one of the following locations:Cape Town, ZAFBASIC QUALIFICATIONSFluent in Traditional Chinese and English language in written and verbal communicationMatric or equivalent1+ years customer service experienceWorking knowledge of Microsoft Office ApplicationsAbility to navigate multiple computer systems and platformsPREFERRED QUALIFICATIONSBachelor’s Degree1 or more years of experience in CS2+ years previous experience in a customer service environmentExperience in digital media and knowledge of the publishing industry is a plusPrevious publishing experience advantageous.Strong attention to detailDemonstrated ability to prioritize and multitaskProficient in Outlook, MS office applications, and CS systemsExcellent written and verbal communication skills, building relationships, and the ability to influence other teams to meet goalsAmazon is an equal opportunities employer, and we value your passion to discover, invent, simplify and build. We welcome applications from all members of society irrespective of age, sex, disability, sexual orientation, race, religion or belief. Amazon is strongly committed to diversity within its community and especially welcomes applications from South African citizens who are members of designated groups who may contribute to Employment Equity within the workplace and the further diversification of ideas. In this regard, the relevant laws and principles associated with Employment Equity will be considered when appointing potential candidates. We are required by law to verify your ability to work lawfully in South Africa. Amazon requires that you submit a copy of either your identity document or your passport and any applicable work permit if you are a foreign national, along with an updated curriculum vitae.

Are you living in the southern suburbs and have excellent administration experience which has involved problem solving and being highly organised with a keen eye for detail? Working in this team you will support the Director in efficiently running their business in a fast paced enjoyable environment.Requirements:Matric, relevant qualification advantageous4 – 5 years’ experience as an Executive Assistant or similar roleExceptional organizational and multitasking abilitiesStrong problem-solving skills and the ability to work independentlyExcellent communication and interpersonal skillsHigh level of attention to detail and accuracyProficient in office software and technology toolsOwn transport requiredDuties and Responsibilities:Manage and organize the Directors schedule, appointments, and travel arrangementsAct as a gatekeeper, screening, and prioritizing communicationsConduct research and compile data to support decision-makingCoordinate and liaise with internal and external stakeholdersHandle confidential information with discretion and professionalismProactively identify and solve problems to ensure seamless business operations

An Investment Firm located at The Campus in Bryanston, Johannesburg is looking for an Executive PA to join their dynamic and growing team.Duties and Responsibilities:Handling Diaries, Travel management, and administration thereto.Setup of all Meetings, taking minutes of meetings, preparing meeting packs, setting, and providing reminders for Directors.Assisting directors with any admin-related requests in terms of personal filing.Setting up meetings and liaising with clients provided by the director.Manage a director’s social mediaAttend meetings to take minutes whenever requested.Any admin activities required by the director that the director believes will give them more time, thiscan include general or personal admin as well.Working on budgets and forecasts. You need to be strong with Excel and numbers.Handling calls and sending emails to clients, suppliers, and related for the Company and Group.Handling physical and digital filing, systems, and all databases when required for the back office.Assistance with Secretarial and Compliance in relation to clients on-boarding, ongoing regular compliance, assistance with client portfolio reviews, and all matters related thereto.Meet and interact with all stakeholders of the company. This includes clients, suppliers, partners, etc.This also includes picking up and dropping off documents from clients and any related client interactions.Assisting with Event Management.Any other reasonable request of Directors or Management.Make the Director’s life easier and provide him with more time.Skills and Experience:3-5 Years experience in an Executive PA Role.Experience in the Investment Industry will be an advantage.BCom Degree is essential or equivalentKnowledge of Microsoft Office Outlook, Word, Excel, PowerPoint

Do you enjoy dealing with high-end clients and being in control of all day to day requirements for the Directors.Must have own transport and have professional experience to take control of company requirements when the Directors are travelling. Bilingual and very well spoken in English and Afrikaans essential.The role is suited to an adaptable and willing to please personality who enjoys building relationships and will go the extra mile to ensure that all parties are happy.Requirements:Matric, relevant tertiary qualification advantageousMinimum 5 years of experience as a Personal AssistantExcellent communication skillsMaturity in handling situations confidentiality and professionallyStrong computer and typing abilitiesProactive, and taking initiativeFlexible, and adaptable to changeValid driver’s license and own transportSome financial exposure, advantageousDuties and Responsibilities:Liaising with clientsTyping up of quotesTyping up of contracts and confidential documentsAnswering incoming calls and attending to enquiriesScreening calls for two DirectorsDiary management, scheduling appointments and meetings, and coordinating suchEnsuring that all necessary information and documentation required for daily diary activities are providedDealing with email correspondence and phone calls on behalf of the DirectorsCoordinate travel and accommodation arrangements for business and personal travelOrdering of consumables and stationeryMarketing and newslettersCoordinate courier services

DESCRIPTIONThe Customer Service (Customer Experience and Operations) Country Lead - South Africa. South Africa (ZA) is responsible for the strategic and operational direction, network set up, program management, coordination, quality, productivity and delivery of an exceptional CS for ZA customers. This position will drive operational excellence and best practice adoption, and partner with internal Amazon teams to positively impact customer experience. This role requires a candidate with the ability to drive process improvements, provide deeper insight into the voice of the customer, associate performance, operational efficiency while motivating others to meet the challenges of an extremely customer focused and metrics driven environment. The successful candidate will draw from previous work experience in CS management, international vendor management, and corporate representation.Key job responsibilities• Program and operational leadership to build a highly successful Amazon ZACS team.• Full budget responsibility for ZACS, including single threaded ownership for strategic and financial OP1/OP2 planning and financial results.• Participate in business leadership meetings and act as the voice of the customer; developing and driving strategies and programs which drive a best-in-class CS and customer experience, while contributing to profitability of the organization.• Define and recommend the network strategy for Amazon’s ZACS operations. Identify and evaluate new sourcing opportunities.• Effectively partner and build productive working relationships with peers, leadership, and other departments.• Executive business summaries and presentations, and writing high quality narrative documents for senior leadership.• Detailed reporting and metrics preparation for business reviews.• Act as the advocate and voice of the customer to drive cross functional customer experience improvements.• Management and development of direct team members.• Leverage program management skills to deploy new operations and/or services within the ZACS network.• Assess and prioritize program needs based on rapidly changing business requirements• Executive business summaries and presentations.• Cascade goals across internal and vendor organizations and monitor goal progress.• Identify and eliminate root cause barriers to accuracy, productivity, and quality.• Daily and weekly operations management.• Ensure that the internal and vendor CS controlling/forecasting processes are highly customer focused, operationally effective and cost efficient.• Driving creation of staffing plans, schedules, quality initiatives, process change initiatives, Lean/Kaizen activities, and other Change/Six Sigma initiatives.• Embrace and embed Amazon’s leadership and CS tenets within the ZACS network.• Share operational and quality best practices across the Amazon CS global network.• 10% international travel.Basic qualifications• Bachelor’s degree or equivalent.• Minimum 5-7 years’ experience in operations or program management, inhouse and outsource vendor management, or related field with CS background desired.• Demonstrated success in leadership and executive presentation skills.• Experience in highly diverse, international and matrix organizations.• Self-starter, possesses flexibility to work in a fast-changing environment and ambiguous situations.• Strong business analytics skills. Competent managing, delivering and analyzing disparate metrics across operations, finance and customer experience.• Expert skills in Microsoft Excel and Word.• Experience in creating/building new sites/businesses.• Fluent in English, additional languages preferable.Preferred qualificationsExperience implementing repeatable processes and driving automation or standardizationWe are open to hiring candidates to work out of one of the following locations:Cape Town, ZAFBASIC QUALIFICATIONS- 8+ years of delivering cross functional projects experiencePREFERRED QUALIFICATIONS- Experience implementing repeatable processes and driving automation or standardizationAmazon is an equal opportunities employer, and we value your passion to discover, invent, simplify and build. We welcome applications from all members of society irrespective of age, sex, disability, sexual orientation, race, religion or belief. Amazon is strongly committed to diversity within its community and especially welcomes applications from South African citizens who are members of designated groups who may contribute to Employment Equity within the workplace and the further diversification of ideas. In this regard, the relevant laws and principles associated with Employment Equity will be considered when appointing potential candidates. We are required by law to verify your ability to work lawfully in South Africa. Amazon requires that you submit a copy of either your identity document or your passport and any applicable work permit if you are a foreign national, along with an updated curriculum vitae.