Overview of salaries statistics in the category "Security in South Africa"

Recognised as a leading cyber security and digital forensic provider, our client brings a unique service offering of specialised IT Security services.As the SDM you will be responsible for managing client relationships, coordinating service delivery across proposals, design, implementation and SLA management of IT security solutions.R40 000 – R50 000 per month, CTC.Minimum Requirements:Previous experience in a similar roleExcellent knowledge of Cyber SecurityClient-centricDesire to work in a small but effective teamGood leadership abilitiesDuties and Responsibilities:Maintain positive relationships with clients, provide regular updates on service delivery, ensuring client needs are met.Oversee the delivery of services to clients and coordinate the efforts of different teams to ensure that services are delivered promptly and efficiently.Ensure service delivery according to customer proposals including task management and reporting.Take ownership of the liaison between technical teams and customers.Track and monitor service performance, identify improvement areas, and implement changes as needed.Ensure that service level agreements are met to the required standardHold the team members to the highest standards, project discipline and accountability.

Join a leading company in the provision of groundbreaking EHR platforms to a diverse international clientele, where equal emphasis is placed on staff development and client satisfaction.As the Cloud Engineer, you will assume responsibility for the setup and maintenance of Google Cloud infrastructure, ensuring seamless operation of cloud solutions daily.You’ll have the opportunity to explore new technologies and contribute to modernizing company systems.Essential requirements include expertise in Google Cloud, relevant certifications, and proficiency in Windows Server environments.This role offers the opportunity to work with cutting-edge cloud technologies and make meaningful contributions to our infrastructure. If you’re passionate about cloud computing and enjoy working in a vested environment, then why have you not applied yet?Minimum Requirements:Bachelor’s degree in Information Technology, Computer Science or Software EngineeringMinimum 3 years of experience with Google Cloud PlatformGoogle Cloud Associate Cloud Engineer certification is essentialProficiency in Microsoft Server, Active Directory, Group Policy, Virtual Machines and DNSStrong problem-solving and reporting skillsAttention to detailDuties and Responsibilities:Set up infrastructure for EHR software and other third-party applicationsPlan, configure, deploy, and maintain cloud solutions according to specificationsConfigure access and security measures in Google Cloud PlatformMonitor and manage the cloud environment, implementing security solutions as neededAssist in pricing out solutions in Google Cloud PlatformUtilize internal tools for generating hardware configuration proposalsReview and submit pricing proposals within deadlinesLead assigned proof of concept projects, providing technical feedback and recommendationsStay updated on industry trends and Google Cloud Platform updates to improve infrastructure and processesParticipate in technical meetings with customers and address raised issues promptlyHandle support tickets and review technical documents and reportsInvestigate and propose solutions to technical issues, following change control processesMonitor and report on SLAs, cloud spending, and security measures for customers and internal infrastructurePerform scheduled maintenance on Windows VMs, ensuring uptime during patchingOversee backup processes to ensure consistent and reliable backups according to schedulesPlan and conduct regular disaster recovery testingAssist customers in recovering from disasters if necessaryMaintain accurate time logs and handle leave requests efficiently

DESCRIPTIONPlease note that this is a fully office based role at our office in Nairobi, Mon - Fri 9am- 6pmCloud Support Engineers in the Data in Transit domains support customers who are running ETL workload or analyzing large amounts of data using AWS services. As a part of this team, you will be working on a plethora of services such as Glue(ETL service), Athena(interactive query service), Managed Workflows of Apache Airflow etc.Understanding of ETL (Extract , Transform , Load) - Creation of ETL Pipelines to extract and Ingest data into data lake/warehouse with simple to medium complexity Data transformations and troubleshooting ETL job issues.Understanding of Linux and Networking concepts.Excellent oral and written communication skills with multi-tasking ability.Master’s degree in Information Science/Information Technology, Data Science, Computer Science, Engineering, Mathematics, Physics, or a related field OR Bachelor’s degree in the same with 1+ year of experience OR equivalent experience in a technical positionKey job responsibilitiesIntermediate to advanced expertise in ETL tools such as Talend, Informatica or similar.Knowledge of data management fundamentals and data storage principlesAdvanced SQL and query performance tuning skills.Experience integrating and managing large data sets from multiple sourcesAbility to read and understand Python and Scala codeUnderstanding of distributed computing environmentsProficient in Spark,Hive and PrestoExperience working with dockerPython, and shell scriptingCustomer service experience / strong customer focusPrior working experience with AWS - any or all of EC2, S3, EBS, Glue, AthenaExperienced with Linux system monitoring and analysis(disk management, memory management, permissions etc.)Understanding of Networking concepts and protocols(DNS, TCP/IP, DHCP, HTTPS, etc.)A day in the lifeWHAT CAN YOU EXPECT FROM A LIFE AT AWS? Every day will bring new and exciting challenges on the job while you: · Learn and use groundbreaking technologies. · Apply advanced troubleshooting techniques to provide unique solutions to our customers' individual needs. · Interact with leading engineers around the world. · Partner with Amazon Web Services teams to help reproduce and resolve customer issues. · Leverage your extensive customer support experience to provide feedback to internal AWS teams on how to improve our services. · Drive customer communication during critical events. · Drive projects that improve support-related processes and our customers’ technical support experience. · Write tutorials, how-to videos, and other technical articles for the developer community. · Work on critical, highly complex customer problems that may span multiple AWS services.WHY AWS SUPPORT? · First and foremost this is a customer support role – in The Cloud. · On a typical day, a Support Engineer will be primarily responsible for solving customer’s cases through a variety of customer contact channels which include telephone, email, and web/live chat. You will apply advanced troubleshooting techniques to provide tailored solutions for our customers and drive customer interactions by thoughtfully working with customers to dive deep into the root cause of an issue. · Apart from working on a broad spectrum of technical issues, an AWS Support Engineer may also coach/mentor new hires, develop & present training, partner with development teams on complex issues or contact deflection initiatives, participate in new hiring, write tools/script to help the team, or work with leadership on process improvement and strategic initiatives. · Career development: We promote advancement opportunities across the organization to help you meet your career goals. · Training: We have training programs to help you develop the skills required to be successful in your role. We hire smart people who are keen to build a career with AWS, so we are more interested in the areas that you do know instead of those you haven’t been exposed to yet. · Support engineers interested in travel have presented training or participated in focused summits across our sites or at specific AWS events.We are open to hiring candidates to work out of one of the following locations:Cape Town, ZAFBASIC QUALIFICATIONS- 3+ years of network and operating system support experience- 3+ years of virtualization, orchestration and cloud computing (eg. Hypervisors, VMware, Xen) experience- 3+ years of database administration experience- 3+ years of software development with object oriented language experience- 3+ years of continuous integration and continuous delivery (CI/CD) experience- 3+ years of information security and compliance experience- Bachelor's degree in computer science or equivalent, or 3+ years of technical support experiencePREFERRED QUALIFICATIONS- 4+ years of network and operating system support experienceAmazon is an equal opportunities employer, and we value your passion to discover, invent, simplify and build. We welcome applications from all members of society irrespective of age, sex, disability, sexual orientation, race, religion or belief. Amazon is strongly committed to diversity within its community and especially welcomes applications from South African citizens who are members of designated groups who may contribute to Employment Equity within the workplace and the further diversification of ideas. In this regard, the relevant laws and principles associated with Employment Equity will be considered when appointing potential candidates. We are required by law to verify your ability to work lawfully in South Africa. Amazon requires that you submit a copy of either your identity document or your passport and any applicable work permit if you are a foreign national, along with an updated curriculum vitae.

DESCRIPTIONAre you passionate about collaborating with technology and business leaders to deliver cloud-based solutions?At Amazon Web Services (AWS), we are working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. Amazon is continually evolving and is a place where motivated employees thrive and also where employee ownership and accountability lead to meaningful results.Amazon is a place where builders can build. Our internships offer exceptional opportunities for you to grow your technical and non-technical skills. From day one, you will be working with experienced engineers who love what they do.Are you ready to embrace the challenge? Come build the future with us.Associate Solutions Architect InternThe Solutions Architects (SA) organization is a diverse team that focuses on helping customers build infrastructures and applications at scale using AWS solutions. Our solutions architects are passionate technologists with technical breadth and depth coupled with strong interpersonal skills.As an SA intern, you will receive AWS technical training, immerse yourself in cloud computing, develop business acumen, presentation delivery, and learn more about Amazon culture. You will work in a one on one project environment with the possibility of group projects, complete the AWS Cloud Practitioner Certification, and attend professional development events.Amazon internships are full-time (40 hours/week) and will run for 12 months in Cape Town. Inclusive Team CultureHere at AWS, we embrace our differences. We are committed to furthering our culture of inclusion. We have ten employee-led affinity groups, reaching 40,000 employees in over 190 chapters globally. We have innovative benefit offerings, and host annual and ongoing learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences. Amazon’s culture of inclusion is reinforced within our Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust.Work/Life HarmonyOur team puts a high value on work-life harmony. It isn’t about how many hours you spend at home or at work; it’s about the flow you establish that brings energy to both parts of your life. We believe striking the right balance between your personal and professional life is critical to life-long happiness and fulfilment AND WE encourage you to find your own balance between your work and personal lives.Mentorship & Career GrowthOur team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we’re building an environment that celebrates knowledge sharing and mentorship. Our senior members enjoy one-on-one mentoring. We care about your career growth and strive to assign projects based on what will help each team member develop into a better-rounded engineer and enable them to take on more complex tasks in the future.Day in the lifehttps://www.youtube.com/watch?v=IbPcVT--axsWe are open to hiring candidates to work out of one of the following locations:Cape Town, ZAFBASIC QUALIFICATIONS · Recent graduate from a degree in Computer Science / Engineering / Mathematics / Technology / Related science/technical field.· Interest and aptitude to learn about and deliver cloud-based solutions to customers.· Knowledge of one of the programming languages like Java, Python, Ruby, Node.js, C#, or C++ OR the interest and technical ability to learn a programming language.· Fluent EnglishPREFERRED QUALIFICATIONS· Demonstrated ability to adapt to new technologies and learn quickly.· Knowledge of Networking fundamentals including Security, Storage or Databases (Relational and/or NoSQL), Operating Systems (Unix, Linux, and/or Windows)· Experience with one or more of the following domains: systems administration (Linux/Window), network administration (DNS, IPsec, BGP, VPN, Load Balancing), or programming (Node.JS, Java, Ruby, C#, Python, or PHP).EMEA Student Programs TeamAmazon is an equal opportunities employer, and we value your passion to discover, invent, simplify and build. We welcome applications from all members of society irrespective of age, sex, disability, sexual orientation, race, religion or belief. Amazon is strongly committed to diversity within its community and especially welcomes applications from South African citizens who are members of designated groups who may contribute to Employment Equity within the workplace and the further diversification of ideas. In this regard, the relevant laws and principles associated with Employment Equity will be considered when appointing potential candidates. We are required by law to verify your ability to work lawfully in South Africa. Amazon requires that you submit a copy of either your identity document or your passport and any applicable work permit if you are a foreign national, along with an updated curriculum vitae.

Business unit, Department, ReportingDivision:OperationsDepartment:Business PerformanceReporting:Chief: OperationsCore DescriptionTo provide leadership and strategic direction for the Business performance, enablement and commercial capabilities, as part of the Client Operations Business Unit within BCX. This includes spearheading strategies for building, running and maintenance of these products and services sets to transform IT and realise the digital journey of our clients and realise the BCX business strategy.Key Deliverables / Primary FunctionsStrategic Direction:Co:create, define and communicate, as part of the Operations executive team, the strategic direction of the Operations business unit as part of the broader BCX strategy. Develop the divisional strategy, accounting for current and future market forces and movements and in alignment with the BCX overall strategy and full value chain for delivery of business revenue and value growth.Lead and Participate in XaaS Transformation: Provide thought leadership and demonstrate buy:in to the XaaS ways of work and organisational practices. Engage and employ activities, frameworks and working practices that drive and support the implementation of the XaaS business model within the function or portfolio. Contribute to the XaaS transformation journey, and improved client experience, by directing and leading a culture supportive of change and collaboration across the BCX value chain. Service Delivery Excellence: Oversee the delivery of XaaS solutions, ensuring high:quality service delivery, reliability, and scalability. Implement best practices for efficient and effective service operations. Infrastructure Management: Lead efforts to manage and optimise the IT infrastructure necessary for the delivery of XaaS services to Clients. Collaborate with technology leaders to ensure infrastructure which supports the dynamic needs of existing and new XaaS offerings. Process and Capacity Optimisation: Implement and refine operational processes to enhance efficiency, agility and a positive customer experience in delivery. Ensure the division is equipped to handle growing demand and peak loads efficiently. Work closely with technology and solutions teams to ensure effective capacity planning and resource availability to ensure a seamless and responsive customer experience.Customer Support: Oversee customer support functions related to the delivery of BCX products and services to clients, Collaborate with all BUs across the full value chain to ensure a seamless and efficient customer experience.Vendor and Partner Management: Manage relationships with vendors and partners, critical to the delivery of value:adding and reliable services and products to clients ensuring customer loyalty and business growth.Client Engagement: Foster strong relationships with key clients. Work closely with the sales and account management teams to understand client requirements in order to meet specific operational and service delivery needs. Incident and Problem Management : Develop and implement robust incident and problem management processes, leading to the prevention and resolution of operational issues, minimising service disruptions. Compliance and Security: Collaborate with relevant stakeholders, i.e. legal and compliance teams to ensure that operational practices adhere to regulatory requirements, client/industry specific requirements and security standards. Prioritise data and cyber security considerations. Operational Excellence: Implement processes and frameworks for operational efficiency. Partner and enable optimised service delivery, monitor performance metrics, and drive continuous improvement of solutions and/or products. Talent Development: Core Functional Skills and CapabilitiesClient Success ManagementClient Service OperationsService Tra

Business unit, Department, ReportingDivision:OperationsDepartment:Managed Services: Cloud (IaaS)Reporting:Chief: OperationsCore DescriptionTo provide leadership and strategic direction for the Managed Services capabilities focussing on Cloud (IaaS), as part of the Client Operations Business Unit within BCX. This includes spearheading strategies for building, running and maintenance of these products and services sets to transform IT and realise the digital journey of our clients and realise the BCX business strategy.Key Deliverables / Primary FunctionsStrategic Direction:Co:create, define and communicate, as part of the Operations executive team, the strategic direction of the Operations business unit as part of the broader BCX strategy. Develop the divisional strategy, accounting for current and future market forces and movements and in alignment with the BCX overall strategy and full value chain for delivery of business revenue and value growth.Lead and Participate in XaaS Transformation: Provide thought leadership and demonstrate buy:in to the XaaS ways of work and organisational practices. Engage and employ activities, frameworks and working practices that drive and support the implementation of the XaaS business model within the function or portfolio. Contribute to the XaaS transformation journey, and improved client experience, by directing and leading a culture supportive of change and collaboration across the BCX value chain.Service Delivery Excellence: Oversee the delivery of XaaS solutions, ensuring high:quality service delivery, reliability, and scalability. Implement best practices for efficient and effective service operations. Infrastructure Management: Lead efforts to manage and optimise the IT infrastructure necessary for the delivery of XaaS services to Clients. Collaborate with technology leaders to ensure infrastructure which supports the dynamic needs of existing and new XaaS offerings.Process and Capacity Optimisation: Implement and refine operational processes to enhance efficiency, agility and a positive customer experience in delivery. Ensure the division is equipped to handle growing demand and peak loads efficiently. Work closely with technology and solutions teams to ensure effective capacity planning and resource availability to ensure a seamless and responsive customer experience.Customer Support: Oversee customer support functions related to the delivery of BCX products and services to clients, Collaborate with all BUs across the full value chain to ensure a seamless and efficient customer experience.Vendor and Partner Management: Manage relationships with vendors and partners, critical to the delivery of value:adding and reliable services and products to clients ensuring customer loyalty and business growth.Client Engagement: Foster strong relationships with key clients. Work closely with the sales and account management teams to understand client requirements in order to meet specific operational and service delivery needs.Incident and Problem Management : Develop and implement robust incident and problem management processes, leading to the prevention and resolution of operational issues, minimising service disruptions. Compliance and Security: Collaborate with relevant stakeholders, i.e. legal and compliance teams to ensure that operational practices adhere to regulatory requirements, client/industry specific requirements and security standards. Prioritise data and cyber security considerations. Operational Excellence: Implement processes and frameworks for operational efficiency. Partner and enable optimised service delivery, monitor performance metrics, and drive continuous improvement of solutions and/or products.Talent Development: Develop and implement strategies for attracting, retaining, and developing top talent within the Solutions division. Foster a culture of collaboration,

DESCRIPTIONAt Amazon we believe that every day is still day one. A day to take a first step. A day to look forwards to new challenges. And today is that day for you. It's your day to be part of something great. A day to make your ideas come to life. And your day to join a company that redefines itself every day. That's the energy and passion behind Amazon.For our data centers in the Western Cape, we are looking for a Data Center Security Specialist (DSS) to coordinate our day by day security operation. Our ideal candidate is detail-oriented, innovative and professional. S/he has experience in delighting customers, teamwork, and continuous improvement. The DSS will be responsible for coordinating physical security operations, for reviewing, evaluating and prioritizing requests and tickets and for guiding and influencing the Contract Guard Force and other stakeholders, ensuring also local implementation of the cluster strategies into the security operations. S/he will cooperate with Data Center Managers to devise security strategies and to improve the overall operational security within our Data Centers. This position is to be 80% operational and 20% tactical. S/he will report to the Cluster Security Manager.Key job responsibilities• Coordinate day-to-day activities and site security operations• Coordinate with Operations and Safety managers for facility operations• Provide guidance and leadership to contract security provider personnel.• Evaluate the contract security provider performance and service delivery and request corrective actions from vendors as needed• Foster working relationships to educate data center stakeholders on false alarm reductions• Extract metrics and observe improvements by looking at and analyzing data• Verify Data Center security programs are delivered to meet defined global security standards• Assist in all media integrity related Programs• Assist in the training of new and existing personnel on behavioral compliance to security policies and procedures• Handle escalations and resolve tasks delegated and/or assigned to the team• Draft reports and prepare presentations on the status of physical security operations• Collaborate with managers in writing and implementing security policies, processes and procedures based on regional or global security initiatives.• Serve as a customer advocate by identifying security-related opportunities and crafting innovative solutions that maintain uncompromising security standards• Participate in site audits, inspections and walk-throughIdentifying, discussing and bringing forward issues and solutions to senior team members We are open to hiring candidates to work out of one of the following locations:Cape Town, ZAFBASIC QUALIFICATIONS• 1+ year of experience working in a standards-based security and safety professional work environment • 1+ year of experience collecting, analyzing, and utilizing data to drive process and system improvement, and effect quality assurance • Proficient in all Microsoft Office tools • Possess excellent verbal and written communication skills and ability to read, write and speak fluently English • Must be able to travel between local sites as needed • Valid driver's license. This position requires driving a personal vehicle between company locations regularly. PREFERRED QUALIFICATIONS 1+ year working in an operations, physical security or equivalent environment • 2+ years of experience collecting, analyzing, and utilizing data • Basic knowledge of physical security systems and their operation, including access control, intrusion detection and video surveillance • Experience with workflow ticketing • Ability to deal with technically challenging situations and ask for guidance when required • Demonstrates emotional intelligence to use mistakes and errors as learning opportunities • Ability to deal with ambiguity in the absence of standard operating procedures, escalating to management as required • Strong attention to details and problem-solving skills; • Ability to maintain composure under pressure • 1+ years of demonstrated leadership skills • 1+ years of incident response & management experience • 3+ years of experience with Microsoft Office tools • Meets/exceeds Amazon’s leadership principles requirements for this role • Meets/exceeds Amazon’s functional/technical depth and complexity Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates. m/w/dAmazon is an equal opportunities employer, and we value your passion to discover, invent, simplify and build. We welcome applications from all members of society irrespective of age, sex, disability, sexual orientation, race, religion or belief. Amazon is strongly committed to diversity within its community and especially welcomes applications from South African citizens who are members of designated groups who may contribute to Employment Equity within the workplace and the further diversification of ideas. In this regard, the relevant laws and principles associated with Employment Equity will be considered when appointing potential candidates. We are required by law to verify your ability to work lawfully in South Africa. Amazon requires that you submit a copy of either your identity document or your passport and any applicable work permit if you are a foreign national, along with an updated curriculum vitae.

Business unit, Department, ReportingDivision:OperationsDepartment:Managed Services: SecurityReporting:Chief: OperationsCore DescriptionTo provide leadership and strategic direction for the Managed Services capabilities focussing on Cyber Security, as part of the Client Operations Business Unit within BCX. This includes spearheading strategies for building, running and maintenance of these products and services sets to transform IT and realise the digital journey of our clients and realise the BCX business strategy.Key Deliverables / Primary FunctionsStrategic Direction:Co:create, define and communicate, as part of the Operations executive team, the strategic direction of the Operations business unit as part of the broader BCX strategy. Develop the divisional strategy, accounting for current and future market forces and movements and in alignment with the BCX overall strategy and full value chain for delivery of business revenue and value growth.Lead and Participate in XaaS Transformation: Provide thought leadership and demonstrate buy:in to the XaaS ways of work and organisational practices. Engage and employ activities, frameworks and working practices that drive and support the implementation of the XaaS business model within the function or portfolio. Contribute to the XaaS transformation journey, and improved client experience, by directing and leading a culture supportive of change and collaboration across the BCX value chainService Delivery Excellence: Oversee the delivery of XaaS solutions, ensuring high:quality service delivery, reliability, and scalability. Implement best practices for efficient and effective service operations. Infrastructure Management: Lead efforts to manage and optimise the IT infrastructure necessary for the delivery of XaaS services to Clients. Collaborate with technology leaders to ensure infrastructure which supports the dynamic needs of existing and new XaaS offerings. Process and Capacity Optimisation: Implement and refine operational processes to enhance efficiency, agility and a positive customer experience in delivery. Ensure the division is equipped to handle growing demand and peak loads efficiently. Work closely with technology and solutions teams to ensure effective capacity planning and resource availability to ensure a seamless and responsive customer experience.Customer Support: Oversee customer support functions related to the delivery of BCX products and services to clients, Collaborate with all BUs across the full value chain to ensure a seamless and efficient customer experience.Vendor and Partner Management: Manage relationships with vendors and partners, critical to the delivery of value:adding and reliable services and products to clients ensuring customer loyalty and business growth.Client Engagement: Foster strong relationships with key clients. Work closely with the sales and account management teams to understand client requirements in order to meet specific operational and service delivery needs.Incident and Problem Management : Develop and implement robust incident and problem management processes, leading to the prevention and resolution of operational issues, minimising service disruptions. Compliance and Security: Collaborate with relevant stakeholders, i.e. legal and compliance teams to ensure that operational practices adhere to regulatory requirements, client/industry specific requirements and security standards. Prioritise data and cyber security considerations. Operational Excellence: Implement processes and frameworks for operational efficiency. Partner and enable optimised service delivery, monitor performance metrics, and drive continuous improvement of solutions and/or products.Talent Development: Develop and implement strategies for attracting, retaining, and developing top talent within the Solutions division. Foster a culture of collabor

Sales ConsultantRequisition Number:132848Closing Date:10 April 2024LocationCentury CityJob FamilySales And ServicesCareer StreamSalesLeadership PipelineManage Self: TechnicalFAIS AffectedFAIS Affected : YesJob PurposeTo market, sell, and cross:sell Nedbank products, In:Branch, to meet the needs of Retail Business Banking (RBB) clients; to retain and grow client base; to achieve and meet business objectives through identifying and fulfilling client financial needs and to provide consistent excellent client service.Job Responsibilities:Deliver and achieve all in:branch daily, weekly and monthly sales opportunities by following business unit sales strategy.:Finalise client transactions by ensuring client signature for final product accepted.:Improve performance based on management guidance and feedback.:Obtain referrals from existing clients and in branch staff through collaboration.:Market financial products to new and existing clients and stakeholders through the identification of client needs and by matching product to the need.:Assist and collaborate with segment colleagues (i.e. Relationship: and Business Banking) with activations to ensure new business opportunities are fulfilled.:Build relationships with clients and stakeholders through regular contact and by being available and getting to know them (i.e. I know you strategy).:Resolve client queries by following business procedure and keeping client informed.:Educate clients on the product offering by presenting them with the relevant information.:Maintain client relationships through world class service standards by listening and attending to client needs, keeping them in the loop and making things happen for them.:Develop effective partnerships with clients by listening to client needs, asking questions and demonstrating an understanding of the clients business and industry.:Address client needs by identifying effective financial solutions, using product knowledge, providing the client with proactive solutions.:Act as clients banking partner by taking responsibility for providing regular feedback.:Ensure retention of clients full banking relationship through client service and client contact.:Plan and implement effective prospecting activities by identifying and responding to business opportunities.:Meet requirements of product applications by providing all required documentation.:Ensure all client details are correct by capturing details correctly at application stage.:Schedule work according to action plan from manager in order to meet business objectives.:Complete verification procedure for all applications by following business unit requirements.:Enable managerial sales consolidation by reporting daily sales statistics.:Improve the quality of work by using the managerial recommendations.:Ensure effective administration and controls in branch portfolio by checking securities and complying with FICA and FAIS requirements.:Reduce fraudulent transactions by reporting suspicious transactions to the relevant department.:Ensure technical, company standards and practices are met by vetting the accuracy and quality of applications and security documentation within sales portfolio.:Deliver agreed results through input to client financial analysis, making recommendations to credit, monitoring that security documentation are completed and returned to admin team and by confirming Bank queries and Bank Codes.:Support the achievement of the business strategy, objectives and values.:Stay abreast of developments in field of expertise.:Ensure personal growth and enable effectiveness in performance of roles and responsibilities.:Contribute to the Nedbank Culture building initiatives (e.g. staff surveys etc.).:Participate and support corporate responsibility initiatives for the achievement of business strategy.:Seek opportunities to improve business processes, model

PBT Group is offering an exciting opportunity for a Payment Quality Engineer with the following responsibilities and qualifications:Key Responsibilities:Quality Assurance:Manage quality assurance processes and methodologies.Conduct comprehensive testing to identify defects and ensure quality standards.Test Planning and Strategy:Collaborate with product managers and development teams to create detailed test plans and strategies.Define test objectives, scope, and success criteria for testing phases.Test Execution:Perform functional, regression, and system testing as needed.Document and track defects, collaborating with development teams for resolution.Automation Testing:Develop and maintain automated test scripts to enhance efficiency and coverage.Integrate automated tests into CI/CD pipelines.Process Improvement:Analyse quality data to identify areas for improvement in product development and testing processes.Implement process enhancements to optimize efficiency and reduce defects.Collaboration:Work closely with cross-functional teams for an integrated approach to quality assurance.Documentation:Create and maintain thorough test documentation, including plans, cases, and results.Generate reports on testing activities, defects, and product quality.Compliance and Standards:Ensure products meet industry standards, regulations, and best practices.Stay updated on industry trends and advancements in quality assurance methodologies.Minimum Requirements:Bachelor’s degree in Computer Science, Engineering, or related field.Proven experience as a Quality Engineer or in a similar role.Strong understanding of SDLC, quality assurance principles, test automation tools, Agile, and CI/CD.Certification in quality assurance or software testing (e.g., ISTQB) is preferred.Knowledge of security testing principles and familiarity with mobile app and web service testing.Technical Skills:Seeking a highly skilled Senior Software Quality Engineer specializing in payments systems.Deep understanding of real-time clearance, EFT, rapid payment programs, collections, and payments standards.Proficient in testing payment-related APIs for compatibility, functionality, and security.Expertise in analyzing payment workflows for optimization.Strong knowledge of payment standards, banking processes, API testing, and automation tools/frameworks.Familiarity with industry-specific testing methodologies and regulatory requirements.