Overview of salaries statistics of the profession "Operations Manager in Pretoria"

Our client, an international Hotel Group are recruiting an experienced HOTEL GENERAL MANAGER for a renowned, busy Business and Leisure Hotel in Pretoria, known for their exceptional service, luxurious accommodations, and iconic status in the Hospitality industry. Their commitment to excellence has earned them a loyal clientele and a distinguished reputation both locally and internationally.We are seeking a dynamic and experienced Hotel General Manager to oversee all aspects of the operations and uphold the standards of excellence. The ideal candidate will possess strong leadership and Food and Beverage skills, a passion for hospitality, and a proven and stable track record of success in Hotel management.Duties and Responsibilities:Provide strategic leadership to the hotel management team, ensuring the implementation of effective operational strategies to achieve business objectives.Oversee all aspects of Hotel operations, including front office, housekeeping, food and beverage, and maintenance.Ensure exceptional guest experiences by maintaining high standards of service and hospitality throughout the hotel.Implement policies and procedures to enhance efficiency, productivity, and guest satisfaction.Monitor financial performance and budgetary compliance, taking proactive measures to optimize revenue and control costs.Foster a positive and collaborative work environment, motivating and empowering staff to deliver outstanding service.Lead by example, demonstrating professionalism, integrity, and a commitment to excellence in all interactions.Build and maintain relationships with guests, suppliers, and other stakeholders to promote the hotel’s reputation and drive business growth.Stay abreast of industry trends and best practices, continuously seeking opportunities for innovation and improvement.Ensure compliance with relevant regulations, health and safety standards, and company policies at all times.Requirements:Bachelor’s degree in Hospitality Management or a related fieldProven experience as a General Manager or similar leadership role in a luxury hotel environment.Strong business acumen and financial management skills, with the ability to analyze data, develop budgets, and drive revenue growth.Excellent communication, interpersonal, and problem-solving abilities.A hands-on approach to management, with the flexibility to adapt to changing priorities and circumstances.Knowledge of local market trends, customer preferences, and competitive landscape.Ability to inspire and motivate a diverse team to achieve common goals.Proficiency in Hotel management software and Microsoft Office Suite.Package Negotiable, incl. incentives and benefits.