Overview of salaries statistics of the profession "Operations Manager in Johannesburg"

Are you a highly skilled project management professional capable of overseeing both projects and entire teams, adept in workflow management? Suitable applicants possess a robust background in administration and project management, as well as a comprehensive understanding of the financial aspects inherent in all projects.Minimum Requirements:Completed Grade 12.Project Management certification preferred.2 or more years Project management experience, with 1 or more years specific to training and education.Client Management skills.Duties and Responsibilities:Project management / tracking.Managing financial components pertaining to projects.Accurate record management (files and servers).Risk and compliance management; ensure that all relevant procedures are being followed.Act as the Project Management SME and 2iC to the Operations Manager by leading a team and managing workflow.

The Internal Sales Manager will lead, guide and inspire internal office sales staff to deliver exceptional customer service and provide the Sales Manager with confidence in department management, promptly addressing issues.Duties and Responsibilities:Critical Success Factors:Motivating and managing the internal sales team effectively.Proficiency in internal systems management.Technical knowledge relevant to product offerings.Understanding of market dynamics and the company’s position within it.Consistent delivery of high-quality service.Commitment to team development.Managing Internal Staff:Supervise approximately 10 staff members, including receptionists, sales support, and front desk personnel.Set performance standards, foster a customer-centric approach, and encourage continuous improvement.Provide training, support, and guidance to enhance team performance and talent pipeline.Maintain discipline regarding timekeeping and leave management.Conduct internal meetings and performance reviews, ensuring effective communication.Keep Sales Manager informed of any emerging issues.Controlling Internal Business Systems:Serve as the primary user of the Syspro system, training and supporting team members in its optimal use.Ensure adherence to established processes and procedures, identifying and addressing performance constraints.Coordinate with other departments to align internal sales operations with organizational needs.Manage order books, production planning, stock control, and credit management.Assist Logistics Manager with transport planning and execution.Oversee credit, refunds, complaints, returns, and non-conformance reports (NCRs).Technical Knowledge:Acquire comprehensive knowledge of products, industry standards, applications, installations, warranties, and construction processes.Manage complaint procedures effectively.Understanding Market and Products:Understand the company’s relevance strategy, target markets, and customer needs.Monitor interactions with customers to enhance their experience and address issues promptly.Stay informed about market trends and communicate findings to the Sales Manager.Providing High-Level Service:Deliver superior service to internal and external customers, ensuring accuracy, consistency, and timeliness.Communicate clearly and concisely, assisting customers in understanding products and systems while managing expectations effectively.People Development:Apply key group concepts and support team members in their application.Identify opportunities for personal and team development and collaborate with the manager on learning and improvement initiatives.Requirements:Matric certificate (with strong mathematical skills)Relevant tertiary qualification will be beneficialProficiency in MS Office (Word & Excel); familiarity with ERP systems preferredBilingual proficiencyOrganized, detail-oriented, and able to work within defined parametersCalm, consistent, and capable of working under pressureStrong leadership skills with the ability to guide and motivate a teamQuick-thinking and adept at handling customer inquiries and complaintsPrevious experience in a fast-paced service environment with direct customer interaction, sophisticated IT systems, and technical products managementOwn vehicle

Our client, a rapidly expanding furniture manufacturer and distributor, is seeking an operations manager to join their team.The ideal candidate will possess a strong understanding of financial management, sales operations, and inventory control. They will demonstrate exceptional leadership skills and be capable of implementing strategic initiatives to drive profitability and ensure adherence to company policies.R30 000 – R45 000 per month based on experience.Minimum Requirements:Matric3-year qualification in Business Management or Commerce8 – 10 years in a senior management levelProficient in Pastel EvolutionProficient in MS OfficeProficient in ExcelDemonstrated ability to achieve sales targetsExcellent communication and interpersonal skillsStrong negotiation and sales closing skillsDuties and Responsibilities:Proficient in financial management principles with the ability to analyze margins, discounts, and budgetary constraints to drive profitability.Experience in sales operations management, ensuring adherence to company protocols and optimizing sales processes for efficiency.Demonstrate expertise in inventory control methods, including receipt verification and cycle counting, to maintain accurate stock levels.Exhibit strong leadership qualities with the capacity to motivate and guide teams toward achieving goals while maintaining adherence to company policies and standards.Capable of formulating and implementing strategic initiatives to enhance profitability and efficiency within the branch or department.

Requisition Details and Talent Acquisition Consultant REQ : Thembi MtshaliJob FamilyInformation TechnologyCareer StreamIt Application DevelopmentLeadership PipelineManage ManagersJob PurposeTo manage a portfolio through multiple teams with a medium term strategic horizon.Job Responsibilities:Managed Financial and Business ResultsEnsure that all individual and department results are delivered within budget to deadlines:Ensure budget targets are met by effectively executing and complying to Divisional billing requirements and target:Ensure that transparent transfer pricing for provision of products and services for the business area are being followed through:Activity Justified Transfer Pricing (AJTP) model (aligned to GT service model) by establishing costs, prices and conditions:Ensure effective targeted cost recovery through monitoring and ensuring all times are captured by staff on a weekly basis:Ensure quality projects / processes / systems delivered on time and are fully aligned to Nedbanks business requirements:Provide agreed information, resources, professional advice and strategic contribution to relevant stakeholders on time, in budget, within quality standards:Ensured that all individual and department results were delivered within budget to deadlines:Delivered services to client expectations and Nedbank standards:Quality projects / processes / systems delivered on time and were fully aligned to Nedbanks business requirements:Provided agreed information, resources, professional advice and strategic contribution (on time, in budget, within quality standard):Managed Stakeholder Relationships:Deliver services on client expectations and Nedbank standards by ensuring the Service Level Agreement,Operational level agreements , contractual agreements, and project schedules are met as stipulated:Advise and consult to clients by providing professional solutions that meet the requirements of the clients business needs:Ensure that professional solutions delivered within agreed parameters and timelines:Ensure that Professional solutions demonstrate a balance of best of breed and return on investment for the client:Enable the building of commercially viable relationships with clients by providing quality advice to clients:Monitor and manage client, service providers/ vendors, partners and other stakeholder expectations:Actively engage to establish trust and respect of department members, direct reports, stakeholders and manager/s through active engagement with all parties:Delivered best practice services to client expectations:Monitored and managed client, service providers, partners and other stakeholder expectations, built long term relations:Proactively supported and shared information and knowledge with peers in own and other departments and functionsTrusted and respected by department members, direct reports and manager/sEffective communication and relationship networks upwards, downwards, sideways and outwards:Managed Internal ProcessesOperationalise Divisional Strategy by ensuring all supervisors and first line managers understand and prioritise work in alignment to Divisional Strategy:Empower First line managers and effective performance measures that are empowering and aligned to strategy by clearly defining their roles and responsibilities:Ensure professional field is leveraged to enable strategy and that proposed solutions related to field are embedded in strategy:Select appropriate professional frameworks, methods/ supporting technologies in line with Agreed Architecture and expected return on investments:Manage multiple assets through the development, implementation, review of strategies and planning for areaWhat are the key/ critical tasks :Co:ordinate operations. Dealer Relationship managers and Deal making teams. Handle month end reporting. Play an active role in Product Development and all activiti

Minimum Requirements:Mature and reliable individualAfrikaans and English first and second languages a must (Fully proficient in both a must)Excellent communication skills in both Afrikaans and English a mustMatric / Grade 122 to 3 years Fuel Station Management experience a mustExcellent computer literacy in MS Excel and MS WordWinBranch / Fuel Station Back Office and POS Systems experience highly preferredWorking knowledge and experience in reporting fuel sales, fuel stock management and orderingProactive, target driven and customer focussedGood leadership and decision making skillsExcellent communication skillsGood reporting and financial acumenGood planning and organising skillsAble to work in a fast-paced work environmentResiding near Sunninghill a must (within daily commuting distance)Stable employment record and contactable references a mustTo start as soon as possibleDuties and Responsibilities:Full fuel station management dutiesOversee Convenience Store Manager and Back Office operation and provide support where necessary whilst focusing on improving the Forecourt operation and customer experience.Staff Management (Support a large team in a demanding environment, monitor ongoing training and compliance with standards of operation, staff rostering etc.)Operations Management (Manage day-to-day operations, fuel stock levels, facilitate ordering and receiving of fuel etc.)Ensure team follows standard operating procedures for all operational functions.Forensic Management (Conduct regular audits and investigations to deter and eliminate fraud/theft, management of fraud/theft occurrences, disciplinary action etc.)Facility ManagementConduct targets reviews and report cost plans to senior managementDevelopment, implementation, and review of outcomes of operations assigned projects as and when required.Development of policy and procedure in order to ensure controls, compliance, and formality of the operations environment, reducing risk and improving performance.Salary: R20 000 – R25 000 gross maximum (Depending on relevant experience).

Job Classification:REQ: : Refilwe Falatsi:Closing Date: 12 April 2024:Location: 135 Rivonia Campus, Sandton:Division: Wealth Management SA Client Enablement:Employment Equity Statement: Preference will be given to individuals from underrepresented groups.Job FamilyMarketing, Communication and ResearchCareer StreamMarketing and Brand ManagementLeadership PipelineManage Self: ProfessionalJob PurposeDelivers campaigns for enterprise by executing the campaigns and ensuring they are optimised, effective, on time and delivers good return on marketing investment. Manage marketing campaigns with the objective of influencing targeted consumers or businesses to choose Nedbanks products and services and to achieve specific measurable business and marketing objectives.Job Responsibilities:Understand financial principles including costs as it impacts the ability to formulate and execute relevant marketing plans/interventions/campaigns.:Interrogate and managing costs of suppliers in terms of industry norms and deliverables against campaign briefs to ensure value delivery from suppliers.:Provide content in support of the development of the marketing strategy for the Business Unit.:Understand Divisional/Business Unit objectives to ensure relevant implementation of plans.:Provide input on campaigns and activities for relevant marketing reports.:Coordinate tasks, resources and internal and external stakeholders to ensure the relevant, timeous implementation of the initiatives and campaigns per the signed off marketing plan.:Provide input into and influence the Client Value Proposition (CVP) and product and service development to ensure relevance based on understanding of the target market.:Ensure relevant and impactful marketing and communications tactics and implementation.:Identify and engage with all relevant stakeholders across Business Unit to ensure robust implementation of marketing initiatives.:Identify training courses and career progression for self through input and feedback from management.:Ensure all personal development plan activities are completed within specified timeframe.:Share knowledge and industry trends with team and stakeholders during formal and informal interaction.:Seek opportunities for and obtain buy:in for developing working process enhancements and/or efficiencies that will improve the impact and effectiveness of the role.People SpecificationEssential Qualifications : NQF Levelstylemargin:top:0.0;margin:bottom:0.0::Matric / Grade 12 / National Senior Certificate:Advanced Diplomas/National 1st DegreesPreferred QualificationBachelor of Arts: Marketing , Bachelor of Commerce: MarketingEssential Certificationsstylemargin:top:0.0;margin:bottom:0.0::Marketing Association of South Africa (MASA)Minimum Experience Level:3 to 6 years experience in a Marketing Operations role within the financial services industry (preferably Banking or Wealth Management Industry understanding):1 to 2 years management experience.:Experience in using analytics in a manner to help drive effectiveness.Technical / Professional Knowledgestylemargin:top:0.0;margin:bottom:0.0::Accounting principles:Communication Strategies:Governance, Risk and Controls:Decision:making process:Company/Division/Cluster/Business Unit specific business knowledge:Understanding of branding and brand building principles and techniques as drivers of marketing strateg:Writing of briefs and verbal articulation thereof to internal and external stakeholders:Development and implementaion of marketing plans in support of the marketing and business strategies:Marketing Mix Optimisation skills : the ability to understand and apply all the elements of the marketing mix to successfully impact the marketing of a product or serviceBehavioural Competenciesstylemargin:top:0.0;margin:bottom:0.0::Building Partnerships:Communi

As a Procurement Manager at a large and established Courier Company, you will be responsible for overseeing the procurement process within the organization, ensuring efficient sourcing, negotiation, and acquisition of goods and services required for business operations.You will collaborate closely with various departments to understand their procurement needs, develop and implement procurement strategies, and establish vendor relationships to optimize costs, quality, and delivery timelines.The ideal candidate will possess strong negotiation skills, strategic thinking, and a thorough understanding of procurement best practicesR45 000 to R50 000 per month + Benefits.Minimum Requirements:Own vehicleTertiary qualification in procurement and/or Business Administration, Supply Chain Management, or a related fieldProven experience in procurement, sourcing, or supply chain management roles, with a minimum of 5 years in a managerial or leadership capacityDemonstrated ability to develop and execute procurement strategies, negotiate contracts, and manage supplier relationships effectivelyStrong analytical skills, with the ability to analyse data, identify trends, and make data-driven decisions to optimize procurement processes and outcomesExcellent communication, negotiation, and interpersonal skills, with the ability to collaborate effectively with internal stakeholders and external suppliersProficiency in procurement software and tools, as well as familiarity with ERP systems for inventory management and procurement automationStrategic thinking, problem-solving ability, and a proactive approach to identifying and addressing procurement challenges and opportunitiesDuties and Responsibilities:Procurement Strategy Development:Develop and implement procurement strategies aligned with organizational objectives, ensuring cost-effectiveness, quality, and compliance with relevant regulations and policiesVendor Management:Identify, evaluate, and establish relationships with suppliers and vendors, negotiating terms and conditions to achieve favourable pricing, payment terms, and service level agreementsSupplier Evaluation and Selection:Assess supplier capabilities, performance, and reliability to determine suitability for meeting organizational needs, conducting due diligence as necessaryContract Management:Draft, review, and manage contracts and agreements with suppliers, ensuring clarity of terms, compliance with legal requirements, and mitigation of risksCost Optimization:Analyse pricing trends, market dynamics, and supplier performance to identify opportunities for cost reduction and process improvements without compromising quality or service levelsInventory Management:Oversee and optimize operations within the stationary and uniform departments of the organizationCross-functional Collaboration:Work closely with stakeholders across departments such as finance, operations, and legal to understand their procurement needs, provide guidance on procurement processes, and facilitate effective communication and alignmentPerformance Monitoring and Reporting:Track and evaluate procurement performance metrics, such as cost savings, supplier performance, and procurement cycle times, preparing regular reports for management review

Requirements:MatricTertiary qualification in International Supply Chain essentialManagement Post-Graduate qualification will be advantageousMinimum of 5 years Management experienceStrong leadership and managerial qualitiesSupply chain knowledge will be advantageousExcellent communication and negotiation skills to interact with clients and various stakeholdersStrong proven working knowledge of International Forwarding and clearing industry with a focus on African tradeMust be numerateMust be familiar with African customs processesSkills:Agent relationship managementWell – developed inter-personal skills coupled with expert written and verbal communicationExcellent negotiation skillsSound planning and organisational skillsAbility to manage and work under pressureCustomer (internal and external) centricStrong analytical and problem-solving skills, with the ability to make data-driven decisionsMust have a high level of emotional intelligenceKey Performance Areas:Africa Agent network management:Facilitate the signing up of additional Agents where necessaryCultivate strong relationships with agents by fostering trust and cooperationDefine relevant KPIs to measure the performance African AgentsSetup a system to regularly evaluate the performance of African AgentsHave regular engagements with African Agents to foster continuous improvementFacilitate dispute resolution between Agents and the operations teamsMaintain open and regular communication with African AgentsRisk management:Ensure the African Agents stay up-to-date with international trade regulations, customs laws, and shipping requirements in their countries and they share those updates with company in order to avoid potential delays or penaltiesIdentify and address potential risks related to shipping, customs, documentation, or other logistical challengesWhen issues arise, such as delays, damages, or disruptions in the supply chain, find solutions promptly and efficientlyCollaboration on pricing strategy:Collaborate with sales, operations, and Trade Lane to ensure that Africa pricing strategies align with business objectives and profitability targetsCollaborate on pricing strategy development considering market dynamics, competitive landscape, and customer demandsConduct regular market research and analysis to monitor competitor pricing, identify emerging trends, and make data-driven pricing decisionsClient management:Understand client-specific Africa trade needs, and support business development and operations to provide effective solutions to meet their requirementsManage information and reporting:Put in place and maintain processes and procedures to ensure accurate upload of Africa information on internal system e.g. CargowiseUtilise relevant management information system (e.g. monthly dashboard and KPI’s) in decision makingInterpret and use information on system delivery from service reports and customer surveysInterpret and use information from balanced scorecard- analyse, interpret trendsPrepare Africa Tradelane and EXCO reports timeouslyDisseminate information to direct reports and ensure it filters down to teamsProvide inputs for the balanced scorecard (if required)Ensure confidential information is treated as such and put measures in place to ensure it is treated appropriatelyConduct market research to identify potential trade opportunities, trade patterns, and emerging trends in the African regionMonitor each African trade lane performance, costs, and revenue to ensure profitability and identify areas for improvementOn agreed intervals, prepare the following reports: KPI reports (for agents and tradelanes), country market and industry reports, profitability reports,risk management report, rates trends reportSalary: R950 000 per annum CTC negotiable commensurate with experience qualifications.

The successful candidates must have experience in the day-to-day operations of running a buildings facility, maintenance, maintenance staff, office support staff, drivers as well as the upkeep of the building.Duties & Responsibilities:The successful candidate will be responsible for all insurance matters regarding the business.The successful candidate will also be responsible for communication with external building partners, security companies as well as renovations of the building.Requirements:Management experience is highly advantageous.Matric is essential.Any further, relevant qualifications will be highly advantageous.

A vibrant restaurant is looking for a FOH Manager to join their Team.As the FOH Manager you will be responsible for all Front of House activities, including Guest Service, Reservations and dining Room operations.R15 000 to R25 000 per month.Minimum Requirements:At least 5 years of experience in a supervisory or managerial role in the hospitality industryStrong leadership skills with the ability to motivate and manage a diverse teamExcellent communication and interpersonal skillsProficiency in Microsoft Office Suite and point-of-sale (POS) systemsA diploma or degree in hospitality management or a related field is preferred but not requiredDuties and Responsibilities:Supervise and coordinate all front of house activities, including guest services, reservations, and dining room operationsTrain, mentor, and supervise front of house staff, ensuring exceptional customer service standards are met at all timesDevelop and implement standard operating procedures (SOPs) for front of house operations, including reservation management, seating arrangements, and guest interactionsOversee the reservation system, ensuring accuracy and efficiency in bookings and seating arrangementsHandle guest inquiries, comments, and complaints promptly and professionally, striving to resolve issues to the guest’s satisfactionMonitor dining room cleanliness, ambiance, and overall appearance, ensuring compliance with hygiene and safety standardsCollaborate with the kitchen and back of house staff to ensure smooth coordination of food and beverage serviceManage inventory and stock levels of front of house supplies, such as menus, condiments, and tablewareConduct regular staff meetings and training sessions to communicate updates, reinforce standards, and address any issues or concernsMonitor and evaluate staff performance, providing feedback, coaching, and performance appraisals as neededAssist with scheduling, payroll, and other administrative tasks as requiredStay updated on industry trends, customer preferences, and competitor activities to identify opportunities for improvement and innovation in front of house operations